Ujjawal Raj

• Support global Marketing Operations across APAC, EMEA, Americas, and global markets. • Optimize marketing operations to ensure seamless execution of initiatives and impactful results. • Engage with new and diverse AI-driven projects continuously as part of the extension model, ensuring exposure to varied business challenges and operational requirements • Coordinate virtual meetings across time zones and collaborate with marketing managers and leaders. • Manage and update databases, handle stakeholders inquiries, and streamline operational processes. • Utilize tools like PeopleSoft (Oracle), Simfoni, Synthesia and Smartsheet to enhance workflow efficiency.

• Spearheaded business growth and strengthened client relationships through strategic account management. • Implemented key initiatives that enhanced overall performance and operational efficiency. • Designed and executed client onboarding programs to boost satisfaction and retention. • Built performance dashboards enabling data-driven decision-making and ensured compliance across procurement and finance.

• Built performance dashboards and streamlined qualification processes for better decision-making. • Created business proposals and ensured smooth coordination across mid-market client accounts. • Improved conversion efficiency by 25% through optimized outreach and communication strategies.

• Streamlined operations to enhance customer experience and ensure accurate inventory and cash management. • Implemented warehouse optimization and monitoring systems to boost efficiency and smooth daily operations.