Ujang Syarif Hidayatullah

Main Responsibilities: - Developed and executed end-to-end sales and digital marketing strategies to achieve revenue and growth targets. - Oversaw performance marketing, SEO/SEM, paid social, email marketing, and content-driven campaigns across multiple platforms. - Directed cross-functional teams in campaign planning, execution, and optimization to maximize digital engagement and lead generation. - Led the creation of digital content, including company profile videos, landing pages, and marketing assets to enhance brand presence. - Implemented lead management processes aligned with CRM systems to ensure conversion tracking and sales funnel visibility. - Analyzed customer behavior, campaign performance, and market trends to inform data-driven decisions. - Collaborated with product, operations, and finance teams to ensure alignment between digital efforts and business goals. - Built strong client and stakeholder relationships, focusing on long-term value and strategic partnerships. - Managed sales and marketing budgets with a focus on digital ROI and cost-effective customer acquisition. - Led customer acquisition and retention initiatives through digital-first strategies and omnichannel engagement. - Oversaw market research and competitor analysis to refine positioning and identify growth opportunities.

Main Responsibilities: - Led full-cycle business operations for outsourcing services across various sectors, while aligning operations to support digital marketing growth strategies. - Oversaw workforce planning, recruitment, and deployment of large-scale outsourced teams, including those supporting digital functions (e.g., content moderation, customer support, campaign execution). - Collaborated with digital marketing teams to ensure operational readiness for campaign launches, product rollouts, and online initiatives. - Managed client relationships and SLAs, including with digital-focused clients (e.g., e-commerce, fintech, digital agencies), ensuring timely delivery and quality service. - Supervised cross-functional teams and implemented KPIs that measured both operational performance and marketing-driven outputs (e.g., response time, conversion support). - Supported digital campaigns through operational execution—such as managing outsourced social media teams, lead generation support, or event logistics. - Drove process optimization and system automation, including integration with CRM, social media monitoring tools, and marketing platforms. - Ensured compliance with employment regulations, data privacy laws (e.g., GDPR-like standards), and brand guidelines in digital execution. - Reported operational insights and marketing-related performance metrics to stakeholders, supporting data-driven decision making. - Led client onboarding, including digital operations scoping and service transition planning.

Main Responsibilities: • Design and implement training programs that align with the organization’s strategic goals, ensuring clear understanding of business objectives. • Serve as the primary point of contact for all training and development-related inquiries within the organization. • Collaborate closely with department heads and team leaders to identify unit-specific training needs and deliver appropriate solutions. • Utilize various training methods—including e-learning, classroom sessions, coaching, and on-the-job learning—to meet diverse learning styles. • Manage training budgets efficiently, ensuring cost-effective solutions without compromising program quality. • Build and maintain strong partnerships with external training providers to support specialized learning initiatives. • Oversee the learning and development of the HR team, supporting their growth through tailored training interventions. • Design and roll out core training curriculums and engagement programs for employees, including values-based learning and organizational culture programs. • Recruit, supervise, and mentor Training and Learning & Development Specialists to ensure program excellence and consistency. • Develop and manage digital content to support learning development programs and enhance employee engagement. • Plan and execute core value campaigns to embed organizational values into everyday workplace culture through multi-channel communication strategies.

Main Job: Leadership Development • Conduct training sessions for Business Centers (BCs) and members to strengthen leadership skills. • Lead regular meetings with BCs and members, ensuring consistent follow-up on targets and performance. • Facilitate Business Planning Sessions to align strategies and boost goal achievement. • Motivate and inspire BCs and members to improve their personal and team performance. • Provide ongoing coaching and development to enhance leadership capabilities. • Lead and supervise Area Sales Managers (ASMs) to ensure effective execution in the field. Sales Force Development • Organize and coordinate various prospecting activities with BCs and members to attract new recruits. • Plan, organize, and supervise events at different levels, ensuring maximum recruitment from each. • Strengthen the performance of core teams through active engagement and skill-building programs. Employed Sales Management • Monitor and analyze regional performance using company systems and reports. • Ensure achievement of recruitment and leadership development targets in assigned regions. • Develop monthly follow-up plans focusing on accomplishments, challenges, and improvement strategies. • Prepare comprehensive monthly reports including performance analysis and strategic recommendations. Marketing and Customer Engagement • Design and execute regional marketing strategies to drive sales growth and strengthen market presence. • Develop targeted digital content for both B2B (partners, resellers) and B2C (end consumers) audiences. • Implement cross-channel customer engagement campaigns via social media, email marketing, and offline crowd activities (e.g., store events, community activations). • Align marketing initiatives with the company’s digital transformation, supporting the shift from offline to online sales. • Collaborate with Business Centers and internal departments to ensure consistent and effective brand messaging across platforms.

Main Job: Leadership Development • Conduct leadership and skill development trainings. • Lead regular meetings with Business Centers (BCs) and members, and follow up on target achievements. • Facilitate Business Planning Sessions with BCs and members. • Motivate BCs and members to improve performance and achieve business goals. • Provide coaching and mentoring to develop leadership capabilities among BCs and members. Sales Force Development • Organize and coordinate various prospecting activities together with BCs and members. • Plan, organize, and supervise multi-level events with a focus on maximizing recruitment at each event. • Consistently deliver strong messaging to promote growth through Sponsoring and Selling. • Drive performance improvement among core teams through effective member engagement and support. Employed Sales Management • Monitor and analyze regional performance using company systems and reporting tools. • Ensure achievement of recruitment and leadership development targets within the region. • Develop monthly follow-up plans to address key achievements, challenges, and problem areas. • Conduct performance reviews with BCs and members, and take action based on progress toward set targets. • Prepare and submit detailed monthly reports including results, analysis, and planned follow-up actions. Marketing and Digital Content Development • Design marketing programs and digital content strategies to support sales growth. • Align marketing initiatives with the company's transition from offline to online sales channels. • Support BCs and members in adapting to digital platforms through training and content creation. • Collaborate with internal teams to ensure consistent messaging across all digital campaigns.

Main Job: • Develop business development training modules for Sophie Paris Business Centers (BCs). • Conduct training sessions for new BC candidates and BC regeneration programs. • Deliver performance review, operational, and upgrading training for existing BCs. • Design and implement business development programs for BCs and members. • Assist in planning and implementing marketing programs such as Office to Office and Community to Community to drive sales growth. • Provide field support for the sales training team to ensure effective execution.

Main Job: • Conduct training sessions and events across all company branches in Indonesia. • Enhance members’ skills in business operations and development. • Develop member coaching programs to support successful completion of the SLC program targets. • Design and implement impactful sales marketing programs to optimize training effectiveness and drive business growth. • Support Sophie Paris Business Centers in maintaining motivation and strong commitment to success, aiming to increase their fees. • Provide techniques in persuasion, product sales, public speaking, recruitment, and leadership development. • Design strategic plans for Business Centers to achieve sales targets. • Monitor and remind Business Centers of their weekly achievements. • Develop comprehensive training modules. • Serve as Master of Ceremony (MC) for Sophie Paris events.