Uday Bende
Agentforce/Data Cloud/CRMA Lead @ Sysco
About
Having 18+ years of experience in working with Data Warehousing Technologies. Certified in Salesforce Agentforce Specialist. Certified in Salesforce Data Cloud Consultant Certified in Salesforce Einstein Analytics and Discovery Consultant Completed 114 badges, 4 Super Badges, 13 Trails at Trailhead with holding Ranger Rank. Have Full Knowledge of life Cycle of CRMA (Aka Einstein Analytics). Have Sound Knowledge of Creating Dataflows, Recipes, lens and Dashboards. Have decent knowledge on Data Cloud. Having sound knowledge on Cognos business intelligence tools like Cognos Analytics (Cognos 11.0.x), Cognos (10.2.2/8.4/8.3/8.2/7.1) Report Studio, Work Space, Active Reports, Query Studio, Event Studio, Impromptu and Framework Manager. Experience in all phases of Software Engineering (SDLC), Project management (Waterfall & Agile/Scrum Methodology) including Requirement Gathering, analysis, Define project scope, Design, Coding, Manual Testing, TTD and Implementation. Experience in Designing the Security at Cognos Package Level, Object Level and Data Item Level as per the business requirement. Extensive Experience in Creation of Input Sheets, Report Sheets and Building/Scheduling/Monitoring the TM1 Chores and its processes Extensive experience in designing security model for packages, reports in Cognos connection. Experience in Developing and Published Packages in Framework Manager i.e., connecting and testing the data source, creating Database layer, Business layer and Presentation layer as per Business Requirements. Experience in Installing, Configuring and maintaining COGNOS Analytics in Window/ Linux Environment. Experience working with different databases like Oracle, DB2, Tera data, Netezza and MS SQL Server. Certified in Salesforce Einstein Analytics & Discovery Consultant Certified in COGNOS 8.4 and 10.1 Report Author. Certified in COGNOS Meta-Data Modeling. Certified in Hadoop (Cloudera). Knowledge of Dynamic Cubes & SAP Business Objects XI. Trained, Tested and Certified in Quality “Green Belt Six-Sigma” and applied in a project showing a sayings of 1440 Man Hour Savings Trained, Tested and Certified in Quality ‘LEAN’ showing the savings of 300 Man hours Trained in Basic SAS, QilkView, Tableau Reporting Tools. A Team Player with analytical and problem solving Skills, ability to communicate effectively at all levels of the development process. Flexibility and adaptability in regards with new technologies and environments.
United States
Frisco
Retail
Data Cloud, Agent-based Modeling, Dashboard/Report, SAQL, Data Warehousing, Oracle, Business Analysis, Performance Management, COGNOS BI, Hadoop HIVE, Hadoop, Hive, Pig, SQL, Requirements Analysis, Cognos, PL/SQL, Java, Software Development Life Cycle (SDLC), MSSQL Server
Experience

Agentforce/Data Cloud/CRMA Lead
McKinney, Texas, United States
Description: Sysco Corporation (short for Systems and Services Company) is an American multinational corporation involved in marketing and distributing food products, smallwares, kitchen equipment and tabletop items to restaurants, healthcare and educational facilities, hospitality businesses like hotels and inns, and wholesale to other companies that provide foodservice (like Aramark and Sodexo). The company is headquartered in the Energy Corridor district of Houston, Texas.[2] Sysco is the world's largest broadline food distributor; it has more than 600,000 clients in a wide array of fields. Management consulting is also an integral part of their services. The company operates approximately 330 distribution facilities worldwide providing service to over 90 countries. Responsibilities: • Gather/Involve in understanding Dashboard requirements with Higher Officials & Technical Discussion with Vendors. • Involved in creating Agents and related Curation of data. • Tested the Agents and trained LLM to fetch proper results from the Knowledge articles related Sysco System process and Project documents etc. • Worked on Data Cloud Environment to create segments for consume for Marketing. • Attend the Stand-up & Status meetings on daily basis with the team. • Created Customized CRMA Dashboards (Home Page, QPP & Canada based Dashboards) and embedded them on Salesforce Home page as per Business need. • Involved in modifying the recipes related to different datasets • Manage/Schedule the Recipes, Connections of different Environments. • Manage/Maintain Staging after every refresh with PROD Data. • Have a decent knowledge of working on CRMA Bindings, JSON Code and build SAQL/SOQL queries as per the business rules. • Involved in Creating & Deploying Change sets from one Environment to another. • Decent knowledge of working with salesforce object, layouts, recipes reports, dashboards, and logical formulas.

Einstein Analytics Developer (TCRM)
Remote
Description: NFP is a leading insurance broker and consultant providing specialized property and casualty, corporate benefits, retirement and individual solutions. NFP enable client success through the expertise of our professionals across the globe, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. It deals in variety of insurances for variety of industries. Responsibilities: • Involve in understanding Dashboard requirements with Higher Officials & Technical Discussion with Vendors. • Attend the Stand-up & Status meetings on daily basis with the team. • Customized 2 dashboard (Individual & Team Scorecard) and embedded them in Salesforce page as additional tab. • Involved in developing the 10 Out of box dashboard (Sales Analytics) as we need to replace Opportunity Amount with Revenue Spilt amounts • Create/modify JSON and build SAQL queries as per the need for Lens. • Created a Dataflow & Dashboard that deals with Discrepancies (Date Discrepancy, Revenue Spilt over or less than 100, Overlapping Producer) • Involved in installing some packages like Adoption Analytics, Maximum likelihood to win an Opportunity • Involved in Creating & Deploying Change sets from one Environment to another • Decent knowledge of working with salesforce object, layouts, recipes reports, dashboards, and logical formulas.

Einstein Analytics Developer
Protocol Infotech (Tech Mahindra (Implemention Vendor) - BCBSA (End Client)
Dallas/Fort Worth Area
Blue Cross Blue Shield Association (BCBSA) is a federation of 36 separate United States health insurance organizations and companies, providing health insurance in the United States to more than 106 million people.[2] Blue Cross was founded in 1929 and became the Blue Cross Association in 1960, while Blue Shield emerged in 1939 and the Blue Shield Association was created in 1948. The two organizations merged in 1982. • Involved in understanding reporting requirements for FIRE Analytics 2.0 Project from Business users. • Attend the Stand-up & Status meetings on daily basis with the team. • Understand the FRS, BRD documents and discuss in detail with the changes with Client and end users. • Create a delivery plan of Model for datasets and dashboards for each Executive as per their needs • Responsible for entire Wave Analytics Implementation and support. • Building Dashboards for Managing Directors and Executives to be able to measure performances of the teams • Create/modify JSON and build SAQL queries • Understand and uncover business challenges and issues and create Wave datasets, Dataset Recipes, dashboards and lenses to help isolate the critical areas • Proficiently working with salesforce object, layouts, workflows, recipes reports, dashboards, and logical formulas. • Write SFDC SOQL queries to search and display data from SFDC Org using tools such as Workbench • Designing, developing, and maintaining reports and multi-level dashboards in Wave • Worked extensively on complex bindings using various datasets created from different different sources and merging with the salesforce data • Creating and Maintaining Cognos Frame Work Manager Packages • Responsible to handle any issues that arises with in the other projects (CCP, HEDIS etc) that relates to COGNOS reports or FM model. • Completed some of the healthcare related exams like HIPAA (Health Insurance Portability and Accountability Act).

Business Intelligence Lead
Protocol Infotech (Client: Macys)
Charlotte, North Carolina Area
Macy’s Systems and Technology, Inc. engages in creating, gathering, and directing pieces of data to form management tools. The company provides integrated retail, e-commerce, and data warehouse systems. It also offers a range of services from advanced in-store register systems to sophisticated data management to the burgeoning online marketplace. Macy's Systems and Technology handles various issues, including hardware and software troubleshooting, point of sale terminal repairs, and support and maintenance of telecommunications systems through field representatives and technicians. Responsibilities: • Involved in understanding reporting requirements for BOSS 3.0 Project from Business users. • Responsible for Collecting Requirements, Developing, Deploying and Documentation of each report • Use Jira Site to create the stories and keep track of each task and move them as per the time scheduled • Attend the Stand-up & Status meetings on daily basis with the team. • Modify the existing Standard Reports which are based out of VB Script on UI level with MDX code behind it along with base tables in Teradata on which these reports behave. • Responsible to modify 4 existing Models (Financial Model, Item Size, Item Daily and Item Weekly) and republish the new version of packages • Responsible for modifying the existing reports (12 reports) which needs the new elements that are populated in the new packages. • Responsible for deploying the modified Packages and reports to Production. • Documentation of all the changes done to the 12 reports and packages. • Maintained Cognos TM1 Mark-Up Price Cubes for Store and COM(Online Sales) seperately and upon that created Cognos TM1 Web Sheets • Created TM1 Cube Views for Vendor Financial and Dept Financial using the existing Excel outputs • Actively involved in creation of TI Processes & Chores • Created Basic Rules & Feeders for most of the cubes

Sr Cognos LEAD (Contractor)
iOLAP, Inc. (Client)
Charlotte, North Carolina Area
HEPACO(Client) is a high quality environmental service provider dedicated to exceeding the expectations of our clients. Established in 1984, HEPACO has evolved into one of the market leaders providing solutions to solve the environmental challenges of our clients. HEPACO is an emergency response, industrial services, environmental remediation, abatement services, maritime services and non-hazardous waste water treatment company. We work with many well-known organizations in the transportation, communication, petroleum, energy, chemical, and institutional industries. This project is utilize the existing package which DELTEK provides and create some business reports and clean the environment. Responsibilities: • Involved in understanding reporting requirements from Business users. • Create reports on Adhoc request basis. • Responsible for Collecting Requirements, Developing, Deploying and Documentation of each report • Understanding the existing DELTEK packages and modify them using COGNOS FM based on the need in HEAPCO local shared area • Understanding the existing multiple versions of COGNSO and create one out of multiple and clean the environment. Modify the TABS on Home page to look better with new versions of the reports • Involve in Daily Stand up meetings to discuss the status of report development and discuss new requirements. • Responsible to manage the existing Cognos Packages i.e., adding new tables, security settings, publishing and documenting. • Involve into fixing the bugs with the existing reports • Create some of the challenging report in short span of time. Reports like ADP Payroll ADP Pay data, ADP Benefits etc • Tune the performance of existing reports for better performance and format them as per the need. • Planning to move from COGNOS to SSRS to get rid of dependency from DELTEK System.

Sr. Cognos Developer (Contractor)
Pioneer Services (Client)
Kansas City, Missouri Area
Pioneer Services has provided financial services and lending to the military community for over 30 years, helping 1.4 million military families along the way. As the military division of MidCountry Bank, a federal savings bank, Pioneer Services provides access to short-term personal loans, VA home loans, and online financial education information and tools. At Pioneer Services, we’ve seen firsthand how military families with low or limited credit scores are often underserved by many mainstream financial institutions. In 2007, Pioneer Services was acquired by MidCountry Financial Corp., a diversified financial services holding company, and became the military division of MidCountry Bank. That means our customers get the protection and security of a federally regulated financial institution, and the flexibility and speed you need. Responsibilities: • Involved in understanding reporting requirements from Business users. • This project has a collection of reports (53 reports) from different departments. • Responsible for Collecting Requirements, Developing, Deploying and Documentation of each report • Some of the reports are available in BO XI, Analyzing these reports and recreating them in COGNOS with a couple of enhancements • Understanding the Old Legacy system database (Oracle) and understanding the under-laying tables as the new system is MS-SQL Server with different naming conventions for the tables • Involve in Daily Stand up meetings to discuss the status of report development and peer reviews. • Responsible to manage the existing Cognos Packages i.e., adding new tables, security settings, publishing and documenting. • Involve into fixing the bugs with the existing reports • Create a Gap Analysis documents that defines all the required elements which are missing in the packages compare with legacy Standard reports system. •Handling the ad-hoc requests from the different user and develop reports as per the business demand

BI Cognos Consultant (Contractor)
Macy's (Client)
Greater Atlanta Area
Macy’s Systems and Technology engages in creating, gathering, and directing pieces of data to form management tools. The company provides integrated retail, e-commerce, and data warehouse systems. It also offers a range of services from advanced in-store register systems to sophisticated data management to the burgeoning online marketplace. The company was founded in 1994 and is based in Duluth, Georgia. Macy’s Systems and Technology, Inc. operates as a subsidiary of Macy's, Inc. it is recently renamed as Macy’s Technology Responsibilities: • Involved in understanding reporting requirements from Business users. • Involve in Daily Stand up meetings and discuss the stories that are assigned to me, as each deliverable duration is 2 weeks (Agile Methodologies) • Majorly involved with the report Development like Financial Vendor Chain, Financial Vendor Location, Financial Vendor Summary, Financial Department Summary and Private Brand Category. • Responsible to manage the existing Cognos Packages i.e., adding new tables, security settings, publishing and documenting. • Primarily back up of admin with involvement of upgrading COGNOS 10.2.2 to Cognos Analytics. Involve into fixing the bugs with the existing reports • Lead the offshore team and responsible to assign the work for the team and ensure the work done on a daily basis • Create a Gap Analysis documents that defines all the required elements which are missing in the packages compare with legacy Standard reports system. • Involved in minor updates at Teradata tables to get some new values reflected to report prompt pages. Preparation of moving the reports from Cognos Report Studio to Cognos Analytics (11.0.7 Version) • Creating some Manual reports into Cognos to get rid of Manual Efforts. So Meeting each Stake holder to understand their reports and finding the possibility of creating their reports • Understanding the existing macros in the existing reports and document the specifics and changes as well.

BI Lead (Contractor)
SunTrust (Client)
Richmond, Virginia Area
SunTrust Banks.Inc with total assets of $191 billion as of December 31, 2015, is one of the nation’s largest and strongest financial services companies, as they offer a full suite of products and services designed to meet the needs of our consumer, business, corporate and institutional clients. The company operates approximately 1400 retail branches and 2160 ATMs in multiple states of United States of America. SunTrust Bank Private Wealth Management (PWM) team has come up to automate 147 reports which are manually created. Responsibilities: • Involved in gathering reporting requirements from Business users. • Analyzing the complexity of the requirements and re framing them to get the better clarity. • Understand the given SQL'S of each report and define what all reports can be merged into single reports. • Understanding the each report macros and excel formulas and analyze the database related to each used table for each report. • Involving the processing of create the Data lake (Merge of different Data Sources). • Created the Master report with prompt options that will define the report output (Each report for each department) • Examination of the existing Frame work model to recommend the ideas to tune it and help to do new implementation i.e., changes to packages and developing new packages. • Involved in upgrading Cognos Environment to Cognos Analytics. • Using Cognos Analytics (Latest Version) created some dashboards. • Analyses of the SQL provided by SAS team and recreate the reports in COGNOS. • Test the reports again writing a manual sql hitting the database using the TOAD. • Verifying the BRDs that are created by team mates and interact with the BIO to understand the reports better. • Lead a team of 8 people i.e., assigning and Monitoring their work. • Plan a technical route to create the same reports in cognos in order to automate the process

Sr Cognos Developer (Contractor)
National Oilwell Varco(Client)
Houston, Texas Area
Description: National Oilwell Varco (NOV) has always been to provide the energy industry with the highest quality oilfield products and services available. NOV designs, manufactures and sells major mechanical components for land and offshore drilling rigs, complete land drilling and well servicing rigs, tubular inspection and internal tubular coatings, extensive lifting and handling equipment, and a broad offering of downhole drilling motors and tools. With over 800 manufacturing, sales and service center locations in 61 countries, NOV supplies customer-focused solutions that best meet the quality, productivity, and environmental requirements of the global energy industry. Responsibilities: • Involved in Daily and Weekly Status Meetings to track down the report developments. • Created 8 different dashboards for each group (SBOP, Riser, Stack, Stack-Jackups, Riser, Ram, Upgrades, Rockwell), New Maps using Vizio and deployed to Cognos server and with using Map manager we created Maps of each Work Station. • Bursting of Cognos reports based on the Work Orders assigned to employees and Summary reports to their respective Managers. • Work Extensively on Active Reports & Workspace. • Installed Vizio, Cognos MapInfo Pro, Cognos Map Manager. • Designed & Developed Physical Work Station of each Department using MapInfo Pro and developed Maps using Map Manager to monitor Work orders and Work items to track their dependency. • Developed Dashboard and placed them on TV Screens of each department with auto refresh which help employees to check the live status. • Created new reports using Visualization and studied on Visualization tool to modify & create new Visualization • Created Events and alerts over email regarding Work Orders for each department head. • Involved in Planning & Implementing to move to Cognos 10.2.2 to Cognos Analytics. • Involved in the process of understand some Tableau reports and recreate them in COGNOS (This was completely different project)

Sr. Cognos Developer (Contractor)
Portland, Maine Area
• Involved in gathering reporting requirements from Business users. • Strategy & Planning, Results Accountability Complete ownership of end to end of single application related to Claims. • Analyzing the complexity of the requirements and reframing them to get the better clarity. • Involved in Daily and Weekly Status Meetings to track down the report developments. • Created 1 Standard Report for all customers and 19 Application reports for the Specific group (Data Analyzer Group) of users for internal purpose. • Involve in testing the modified reports in different environments. • Played a key role while modifying existing reports to have a better view from the point of Business users. • Involve in the process of moving the reports to User Acceptance Environment through a specified process. • Involved in creating the Technical specifications of the reports that are developed by me. • Played a key role while modifying existing reports to have a better view from the point of end users.
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