Tô Phan Tiến

Recruitment - Managed end-to-end recruitment and supported hiring for partner companies. - Successfully filled 28 positions for Hantalk and supported 12 for partners across various functions including Sales, Marketing, Logistics, Operations, Accounting, Teachers, Customer Service, etc with 6 manager-level positions. - Sourced and submitted qualified candidate CVs while managing recruitment with a zero-budget strategy. - Conducted job posting, CV screening, interviews, offer negotiation, and onboarding processes. - Supported CV sourcing and submission to external partners; advised on recruitment campaigns tailored to the Vietnam market Compensation & Benefits (C&B) - Built HR documentation and processes from scratch in a start-up environment (labor contracts, internal policies, and HR procedures). - Managed payroll calculation, commissions, timekeeping, social insurance, and personal income tax (PIT). - Prepared monthly HR cost reports. - Developed KPIs for departments. Administration - Set up office operations from the beginning stage. - Managed procurement of office equipment, facilities, and stationery. - Managed service contracts and utility invoices Interpretation & Communication Support - Acted as interpreter during meetings and interviews. - Supported external relations and corporate partnership, branding activities. - Planned and coordinated engagement activeties & annual events

Recruitment - Recruited 23 positions, including 4 leadership/PM roles, managing from sourcing to onboarding - Organized recruitment database, improved SOPs, and supported cross-department communication Training and Internal Communications - Planned and coordinated engagement activeties & annual events - Launched in-house Chinese classes, contributing to a 20% increase in job applications - Led new employee orientation and conducted internal culture training - Collaborated with livestream team to design training schedules and produce training content Interpretation and Administrative Support - Delivered real-time Chinese - Vienamese translation in meetings and interviews - Handled some administrative tasks