Tyree Brown

Tyree Brown

Field Service Technician @ PopShap Kiosks

About

With a diverse and dynamic background in hospitality, operations, and customer service, I bring a wealth of experience and a proven track record of excellence to every role. Currently serving as the Villa Services Manager at SkyLOFTS at MGM Grand, I lead a Forbes-trained team, uphold rigorous standards, and enhance operational efficiency through digital innovation and effective resource management. My role involves resolving guest complaints, managing inventory, managing union and hourly employees, training, coaching, implementing programs to improve guest comfort, and much more. Previously, I excelled as a Hotel Operations Assistant Manager at Caesars Entertainment, where I supervised various departments, managed budgets, and ensured top-notch guest service. As a Night Audit Supervisor at Stations Casinos, I provided critical oversight of hotel operations, financial reporting, and staff management during the night shift. My experience extends beyond hospitality; I have successfully worked as a Rigger for James Thomas Productions, overseeing equipment setup and safety compliance, and as an Integrated Services Retention Manager at AT&T, where I improved customer retention and handled service inquiries. I am also experienced in tax preparation and insurance services. I have worked as a Tax Associate with Intuit Inc. and an Insurance Retention Specialist with the Automobile Club of Southern California. My public relations, security operations, and restaurant management background further highlights my versatile skill set and leadership capabilities. Passionate about continuous improvement and driven by a commitment to exceptional service, I excel in fast-paced environments, adapt to new challenges, and consistently deliver results that exceed expectations. In my personal time, I enjoy a variety of activities, including sports, volunteering, and spending quality time with loved ones.

Country

United States

City

Henderson

Industry

Management Consulting

Skill

Customer Relationship Management (CRM), Consulting, People Management, Guest Service, De-escalation, Call Center Administration, Professional Phone Skills, Multi-line Phone, Supervisory Skills, Reservations, Program Management, Performance Metrics, Cross-functional Team Leadership, Receptionist Duties, Service Standards, Employee Relations, Written Communication, Spreadsheets, Customer Service Management, Quality Assurance

Experience

PopShap Kiosks

Field Service Technician

PopShap Kiosks

LinkedIn
2025-1 - Present · 1 yr 9 mos

Henderson, Nevada, United States

Direct Solar

Green Energy Development Manager

Direct Solar

LinkedIn
2024-9 - Present · 2 yrs 1 mo

At Dream Charge / DC Power & Energy / Direct Solar, we help residential, hotels, commercial properties, and businesses cut costs and boost sustainability with zero-upfront-cost solar and EV charging solutions. Our mission is to make clean energy simple, profitable, and accessible nationwide.

James Thomas Productions Events & Entertainment

High Rigger

James Thomas Productions Events & Entertainment

LinkedIn
2022-3 - Present · 4 yrs 7 mos

Las Vegas NV

International Masterinds LLC

CEO

International Masterinds LLC

2017-7 - Present · 9 yrs 3 mos

Colorado Springs, Colorado

Business Makers

Senior Managing Director

Business Makers

2017-7 - Present · 9 yrs 3 mos

Long Beach, California

‘Business Makers’ has earned a reputation for simplifying the tools that thousands of successful businesses use daily to become stand out leaders in their market. We do this by helping our clients focus on practical and immediate steps that will help to set your business apart from and ahead of your direct and indirect competition. We offer every service imaginable to help you create and develop your business and brand successful. We design responsive websites, mobile applications, marketing strategies, graphic design, logos, brand merchandising, business cards, social media management, workflow design, business licensing, permits and more. We work with companies big and small daily to develop strategies that deliver results the bosses want, the company needs, and the consumer appreciates. When all the tools ‘Business Makers’ provides are properly applied, we can assure you that your organization will thrive and develop into what you have always envisioned it to be, effortlessly successful. We do this by helping our clients focus on practical and immediate steps that will help to set your business apart from your direct and indirect competition. We will show you ways to cut cost not quality or quantity. Ultimately increasing traffic and developing repeat customers with the most modern and efficient marketing techniques available to you. Increasing your profitability can be as simple as teaching you how to capture cost savings opportunities, zero-base your budget, develop a strong targeted marketing campaign and or strategically transform your cost vs profit margin by changing the ways you do business. ‘Business Makers’ can and will help you strive and succeed to your highest level. Choosing ‘Business Makers’ is choosing a path to strength, consistency, success and longevity for generations to come. ‘Business Makers’, "We Make Your Business"

MGM Resorts International

Villa Services Manager

MGM Resorts International

LinkedIn
2023-5 - Present · 3 yrs 5 mos

Las Vegas NV

MGM Resorts International

Hotel Services Manager

MGM Resorts International

LinkedIn
2023-1 - 2023-7 · 7 mos

Las Vegas, Nevada, United States

Caesars Entertainment

Assistant Hotel Manager

Caesars Entertainment

LinkedIn
2022-11 - 2023-6 · 8 mos

Las Vegas, Nevada, United States

Red Rock Casino Resort & Spa

Night Audit Supervisor

Red Rock Casino Resort & Spa

LinkedIn
2021-9 - 2022-3 · 7 mos

As Night Audit Supervisor / Hotel Manager on Duty I oversaw operations of the hotel including but not limited to front desk operations, housekeeping, engineering, butler services, as well as other operational departments on and off property. As Night auditor I was responsible for all aspects of night audit functions ensuring proper room and tax was posted as well as compiling Hotel statistics. Manage room inventory on a nightly basis, room availability and requests. Perform check-in and checkout's as needed. Resolve Guest challenges and special requests within limits of my authority. Shift brief oncoming staff and relay applicable information to relief manager. Ensured all guest and team member interactions are in accordance with standards. Accurately complete shift checklist. Review and make recommendations for scheduling. Ensure thorough completion of special projects/assignments provided by management and conduct shift as an extension of upper management. While always promoting team work across all hotel departments on and off property. As an additional top priority I ensured cleanliness of hotel lobby and all other areas. Making sure to remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications quickly and in a that was satisfactory to our guest.

Managing Director

Senior Managing Director

Managing Director

LinkedIn
2017-6 - 2021-10 · 4 yrs 5 mos

Long Beach, California, United States

‘Business Makers’ has earned a reputation for simplifying the tools that thousands of successful businesses use daily to become stand out leaders in their market. We do this by helping our clients focus on practical and immediate steps that will help to set your business apart from and ahead of your direct and indirect competition. We offer every service imaginable to help you create and develop your business and brand successful. We design responsive websites, mobile applications, marketing strategies, graphic design, logos, brand merchandising, business cards, social media management, workflow design, business licensing, permits and more. We work with companies big and small daily to develop strategies that deliver results the bosses want, the company needs, and the consumer appreciates. When all the tools ‘Business Makers’ provides are properly applied, we can assure you that your organization will thrive and develop into what you have always envisioned it to be, effortlessly successful. We do this by helping our clients focus on practical and immediate steps that will help to set your business apart from your direct and indirect competition. We will show you ways to cut cost not quality or quantity. Ultimately increasing traffic and developing repeat customers with the most modern and efficient marketing techniques available to you. Increasing your profitability can be as simple as teaching you how to capture cost savings opportunities, zero-base your budget, develop a strong targeted marketing campaign and or strategically transform your cost vs profit margin by changing the ways you do business. ‘Business Makers’ can and will help you strive and succeed to your highest level. Choosing ‘Business Makers’ is choosing a path to strength, consistency, success and longevity for generations to come. ‘Business Makers’, "We Make Your Business"

AAA Auto Club Enterprises

Insurance Agent

AAA Auto Club Enterprises

LinkedIn
2016-9 - 2020-9 · 4 yrs 1 mo

Tyree Brown's Contact Information

Email

******@***.com

Phone

(**) *** ****

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