tynelle morris

tynelle morris

new york university school of professional

About

Highly motivated Certified Guest Service Professional wishes to continue to provide excellent customer service in the hospitality industry as an entry-level Certified Front Desk Representative. Willing to learn aspects of other positions in a hotel as well to provide a better experience for the guests. Team player provided service with a smile and enjoyed providing public service to satisfied guests and residents for more than 30 years. Skilled in: Computer Proficiency; Cash Handling; Accounts Receivables; Food Service; Confidentiality, Bookkeeping, Recordkeeping

Country

united states

City

brooklyn

Industry

government administration

Skill

policy, management, administration, social housing, customer satisfaction, full charge bookkeeping, cash handling, microsoft word, food preparation, office equipment, supervisory skills, employee training, siebel, maximo, as400 administration, oracle e business suite, windows, confidentiality, customer service, computer literacy

Experience

billie holiday theatre incorporated

theatre usher

billie holiday theatre incorporated

2017-10 - Present · 9 yrs
dylan's candy bar

greeter

dylan's candy bar

2017-11 - 2018-1 · 3 mos

Greet, assist, guide and answer guests' questions to ensure a great shopping experience Provide guests with samples of bulk and fudge products available Assist sales personnel when needed and/or requested Perform light housekeeping to ensure a safe environment for guests and coworkers Practice FIFO when replenishing items

new york university school of professional

horn & hardart burger king

cashier and sandwich preparer

horn & hardart burger king

1979-11 - 1980-1 · 3 mos

Utilized a register-type Point-of-Sale system to input guests' food orders Called orders in on a microphone for the kitchen crew members to prepare Assembled food for eat-in trays and takeout packages Primary preparer of large hamburger sandwiches, including special requests from guests Prepared various beverages

new york city housing authority (nycha)

housing assistant

new york city housing authority (nycha)

1992-8 - 1997-7 · 5 yrs

* Interviewed and assisted public housing residents regarding their housing needs and concerns * Referred residents to financial and/or social agencies as needed * Evaluated housing eligibility of residents and applicants * Determined rent calculations for residents * Represented the NYC Housing Authority in court * Conducted rental interviews of prospective residents * Investigated resident complaints regarding repairs * Performed annual apartment inspections

new york city housing authority (nycha)

senior housing teller

new york city housing authority (nycha)

1986-7 - 1988-2 · 1 yr 8 mos

* Same as Supervising Housing Teller, but less accounts and sole bookkeeper * Handled cash, money orders, checks and check cashing for payment of rent and/or arrears onto public housing residents accounts * Requested change funds (same day loans from banks for the purpose of making change) and insured it's return with the day's deposit * Posted rent changes to grand ledger * Posted account receivables to the general ledger * Performed a monthly trial balance * Prepared and completed bank deposits * Created/closed accounts of residents as needed due to the turnover of apartments

new york city housing authority (nycha)

housing teller

new york city housing authority (nycha)

1984-5 - 1986-7 · 2 yrs 3 mos

* Handled cash, money orders, checks and check cashing for payment of rent and/or arrears onto public housing residents accounts * Posted rent changes to the general ledger book * Prepared and completed bank deposits

f. w. woolworth company

cashier - luncheonette

f. w. woolworth company

1984-4 - 1984-5 · 2 mos

Utilized a cash register to accept cash payments for services rendered at the luncheonette counter

chock full o nuts

counter waitress and cashier

chock full o nuts

1981-5 - 1983-9 · 2 yrs 5 mos

Was a member of the opening crew Provided food and beverage service to restaurant guests at the luncheonette counter or outgoing counter Utilized manual/electric cash registers to accept cash payment of services rendered at the luncheonette counter or outgoing counter Solely prepared and presented the salad bar and ensured the freshness of its products Controlled the inventory and the preparation of the teams' uniforms for laundry services Utilized a food processor Operated the commercial dish washer Assisted the closing crew with the cleaning duties involved with the breakdown of the restaurant (cleaned huge coffee tanks, frankfurter grill, garbage chutes, etc.)

new york city housing authority (nycha)

assistant housing manager

new york city housing authority (nycha)

1997-7 - 2014-2 · 16 yrs 8 mos

* Assistant to the property manager of 14 buildings with 1134 dwelling units * Office manager supervising up to eight employees responsible for enforcing administrative and renting procedures of public housing * Interviewed and assisted public housing residents regarding their housing needs and concerns when complaints escalated * Referred residents to financial and/or social agencies as needed * Evaluated housing eligibility of residents and applicants * Oversaw and gave final approvals of rent calculations determined for residents * Occasionally represented the NYC Housing Authority in court * Investigated resident complaints regarding repairs

new york city housing authority (nycha)

supervising housing teller

new york city housing authority (nycha)

1988-2 - 1992-8 · 4 yrs 7 mos

* Oversaw the operation of the bookkeeping office of the Renting & Management Office * Supervised up to two Housing Tellers * Responsible for the accurate postings to the ledgers of 1600-2200 public and commercial residents * Responsible for the accurate postings of accounts receivables in the general ledger * Responsible for the accurate postings of all rent changes in the general ledger * Oversaw the preparation and completion of bank deposits * Occasionally handled cash, money orders, checks and check cashing for payment of rent and/or arrears onto public housing residents accounts * Requested change funds (same day loans from banks for the purpose of making change) and insured it's return with the day's deposit * Responsible for the accurate creation/closure of residents' accounts as needed due to the turnover of apartments

new york city housing authority (nycha)

housing manager

new york city housing authority (nycha)

2014-2 - 2016-4 · 2 yrs 3 mos

* Property manager for 27 buildings with 1322 dwelling units, providing services to over 3,000 residents * Supervised over 40 employees responsible for the maintenance and repairs of buildings, grounds and apartments, and enforcing administrative and renting procedures of public housing * Responsible for the hiring of private contractors * Responsible for all accounts payable * Performed building and grounds inspections * Interviewed and assisted public housing residents regarding their housing needs and concerns when complaints escalated, adjusting complaints within my limitations * Referred residents to financial and/or social agencies as needed * Occasionally represented the NYC Housing Authority in court and/or hearings * Investigated resident complaints regarding repairs

Education

hunter college

hunter college

mathematics

2006-1 - 2008-1 · 2 yrs 1 mo
medgar evers college, cuny

medgar evers college, cuny

mathematics

2003-1 - 2006-1 · 3 yrs 1 mo
technical career institutes

technical career institutes

computer programming

1983-1 - 1983-1 · 1 mo

Formerly Empire Technical School

borough of manhattan community college

borough of manhattan community college

mathematics

1999-1 - 2003-1 · 4 yrs 1 mo

Graduated with Honors Minor: Chemistry Activities and Societies: Phi Theta Kappa Honor Society

tynelle morris's Contact Information

Email

******@***.com

Phone

(**) *** ****

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