tyler friedrich

business information analyst

About

Business Information Analyst at Anthem

Country

united states

City

norfolk

Industry

insurance

Skill

sales, sales management, advertising, marketing, new business development, customer service, retail, microsoft office, social media, photoshop, healthcare, medicaid managed care, hipaa, nonprofits, volunteering, microsoft excel, project management, strategic planning, leadership, microsoft word

Experience

network data specialist ii, provider data management

anthem

2014-5 - 2015-12 · 1 yr 8 mos

customer care representative

anthem

2013-4 - 2014-5 · 1 yr 2 mos

* Government Business Division Customer Care Rep: * Answer all service inquiries regarding Medicaid, Medicare and specialty products for the NJ, MD, NY and VA markets * Assist members and providers with healthcare related questions and administrative changes to coverage * Provide members with information regarding their health benefits

sales representative

freckles graphics

2012-8 - 2013-2 · 7 mos

* Actively recruited new business for Freckles in the Hampton Roads area * Developed sales relationships with local businesses * Took sales orders and ensured all payments were received by receivable due dates

client specialist

j.crew

2011-10 - 2012-5 · 8 mos

* Answered all sales and service phone calls for J.Crew’s call center * Assisted with placing orders over the phone and upsold new products to increase company sales * Resolved all order related issues and inquiries with compass, patience and efficiency