Tyler Mikhail

Helped Build the floor plan and initial store setup Established S.O.Ps, taught procedures, and physically trained all staff members Handled any customer inquiry's, and answered all business correspondences Created and Maintained staff schedule Processed, counted and escorted all cash before being picked up and deposited safely

As AGM I along side the management staff, led a team of over 50 employees, established SOPs, taught procedures, physically trained new staff members, as well as maintain the entire staffs schedule, and answered all business correspondences. Well versed in METRC and multiple different POS systems.

Managed a team of over 50 employees Established S.O.Ps, taught procedures, and physically trained all staff members Created and Maintained staff schedule Interviewed and hired new employees Handled any customer inquiry's, and answered all business correspondences Processed, counted and escorted all cash before being picked up and deposited safely

I prepared and served alcoholic and non-alcoholic beverages, greeted customers and took requests as well as make great recommendations. Maintaining back room stocks, changing kegs, collecting empty glass and silverware, maintaining the entire premises cleanliness, and ensuring the bar is always stocked properly.

Prepared and served alcoholic and non-alcoholic beverages, Greeted customers, took requests, and made great recommendations. Maintained backroom stocks, changed kegs, Maintaining cleanliness and ensuring the bar was always stocked properly.

Setup and verify the functionality of the surveillance systems. Inspect equipment and systems to identify any issues. Ensured customer satisfaction by providing highest quality description of Products uses and functions.

Setup and verify the functionality of the surveillance systems Inspect equipment and systems to identify any issues Ensured customer satisfaction by providing the highest quality description of products uses and functions.

Welcomed customers, prepared and served hot or cold beverages, tailored to the customer's preference. Taking customer orders and accepting payments, as well as cleaning and sanitizing my workspace, customer seating area, and all equipment.

Accurately recorded orders and partnered with team member to serve food and beverages that exceed guests’ expectations. Delivered exceptional service by greeting customers in a timely, friendly manner, promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Delivered an exceptional dining experience with friendly, fast service.

Accurately recorded orders and partnered with team members to serve food and beverages Answered any questions about menu selections and made recommendations when requested to ensure customer satisfaction Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other requests