Renee Warner

I lead merchant recruitment, onboarding, and activation for Vylvet, helping local businesses successfully launch and grow on the platform. I create marketing and educational content that simplifies onboarding, increases adoption, and supports merchant success from first listing to first order. Key responsibilities: • Recruit and onboard local merchants • Lead onboarding calls and platform walkthroughs • Educate merchants on listings, pricing, and delivery workflows • Create marketing and onboarding content to support merchant growth • Support merchant launches and early performance

• Lead and execute digital marketing campaigns to increase brand visibility, engagement, and sales. • Design and develop high-converting websites with SEO, automations, e-commerce, and membership features; maintain ongoing updates and general admin. • Create full brand identities—including logos, color palettes, packaging, and promotional materials—for businesses across multiple industries. • Produce and edit digital content such as promo videos, reels, graphics, flyers, and social media assets. • Build and manage social media presence through content calendars, captions, themes, and targeted engagement strategies. • Write and manage high-impact email campaigns, blogs, newsletters, website copy, and press releases. • Plan and execute strategic marketing campaigns for product launches, events, and new services. • Develop branded collateral and marketing materials to support promotions and outreach initiatives. • Strengthen brand messaging and consistency across all digital and physical channels. • Support small businesses with outreach, ambassador partnerships, and community engagement. • Provide business development support, helping clients streamline operations and scale their digital presence. • Experienced with Canva, Adobe Creative Suite, Google Workspace, Microsoft Office, and AI-powered creative tools.

In my role as an Associate Producer at Crenshaw Creative in Los Angeles, I collaborated with clients to define event concepts, managed event budgets, and led production teams during events. • Created eye-catching graphics and assisted in website design. • Designed DTC content for promotional purposes. • Ensured seamless execution and client satisfaction through venue selection, booking, and artist/vendor management.

• Managed a community wellness center, overseeing yoga, sound healing, music events, and coworking spaces. • Maintained building cleanliness, cared for plants, and provided tours for potential clients. • Assisted with Art Installations, the upkeep, marketing via social media, and during Art Exhibitions. • Coordinated client bookings, produced community events, and fundraised for company expansion.

• Managed day-to-day operations, including inventory management, data entry, and employee training at Hot & Cool Cafe. • Oversaw social media platforms, creating engaging content to drive customer engagement and brand awareness. • Served as the event producer for weekly events, handling event logistics and artist bookings.

• Prepared smoothies, coffee, tea, and vegan bites for customers, ensuring high-quality service and satisfaction. • Managed catering orders and coordinated delivery services, such as UberEats and Postmates, to meet customer demands. • Maintained cleanliness of dining room, kitchen, and storage areas, upholding health and safety standards. • Assisted in preparing and handling Sea Moss and vegan meat substitutions, showcasing attention to detail and organization.

• Ensured artists and vendors were comfortable, in appropriate stations and had a POC if they needed anything. • Supervised and led interactive tours of the AR Getty Museum for the 25th Anniversary Getty Festival, training employees for a seamless experience. • Ensured the upkeep of visual props and safety of iPads, enhancing the exhibit's quality and visitor experience. • Promoted the AR booth on and off-site during festival weekends, increasing engagement and awareness. • Assisted in project management and production, collaborating with artists and local organizations for successful participation. Seasonal Contract for Getty Festival 25th Anniversary, we hosted 10 All Day festivals in different areas of Los Angeles every other weekend.

• Assisted customers in connecting with realtors and loan officers to facilitate homebuying process. • Managed 100-200 Outbound and Inbound calls per shift to ensure smooth communication. • Collaborated with team members to provide exceptional customer service and support.

• Received and inspected truck loads of wholesale produce, meats, bread, and milk for quality assurance. • Coordinated distribution of food boxes to families, churches, businesses, and schools during the Pandemic. • Delivered nutritious food options to various communities in Dallas, Texas.

• Monitored and moderated content in forums and social media queues for multiple clients using Zendesk, Slack, and Asana for efficient customer assistance. • Maintained knowledge base updates for seven or more clients to support customers with ordering, accounts, and tech support. • Assisted customers through phone, email, chat, and tickets during both graveyard and normal business hours.

• Resolved end user inquiries via telephony, chat, and web-based platforms, ensuring efficient and accurate solutions. • Documented information into web-based ticketing system and navigated knowledge base to identify resolutions for client issues. • Participated in internal training programs to expand knowledge and support multiple clients.

Studied abroad with other Tarleton students to earn 9 credit hours of Intermediate to Advanced Spanish and Grammar.