Tyan Yee Ho
General Manager, Merchandising @ Universal Traveller Shop Sdn. Bhd. (198083-W)
About
Dynamic business leader with over 20 years of success driving growth and operational excellence in the retail, e-commerce and consumer sectors. Proven track record in commercial leadership and driving profitable growth across Southeast Asian markets covering physical retail and e-commerce marketplaces. Passionate about team development, new business models and delivering sustainable growth.
Malaysia
Selangor
Internet
Presentations, Product categories, Build Strong Relationships, Communication, Analytical Skills, People Management, Assortment Strategies, Assortment Planning, Merchandise Planning, Retail, Business Strategy, Sales Management, E-commerce, Business Development, Merchandising, Inventory Management, Business Analysis, Management Consulting, Negotiation, Marketing Strategy
Experience

Head of Merchandising, Lazada Choice
WP. Kuala Lumpur
Lazada Group is an international e-commerce company and one of the largest e-commerce operators in Southeast Asia. • Pioneering team focusing on merchandising for Choice channel. • Planned & executed assortment strategy, onboarded top 10 sellers who now contribute to more than 40% to performance growth. • Key achievements include: maintained margins at averagely +5% above target via competitive costing, IPV UVCR +2% above platform and channel penetration at >1ppt pm, making it one of the best performing Choice ventures within the region. • Malaysia project manager connecting various cross functions and acting as liaison for the regional team

Fashion Category Director
Federal Territory of Kuala Lumpur, Malaysia
• Achieved GMV & order growth for Fashion, in particular modestwear by more than 4% above platform. • Led team to execute seller acquisition strategy to increase mindshare of modestwear in Lazada. Successfully onboarded top modestwear brands such as Siti Khadijah, Naelofar, Zucca. • Drove key initiatives for Raya by working closely with marketing to launch GayaRaya Lazada fashion show and Ritma Riuh O2O event.

Digital Trading Manager Asia
Marks & Spencer Malaysia
Malaysia
The Al-Futtaim Group, with its roots in the lower Gulf Region has a strong presence in Asia operating key retail brands such as Marks & Spencer and Inditex Group, to name a few. • Promoted to Digital Trading Manager to implement & drive e-commerce deliverables in line with business objectives. • Developed & aligned strategy across Asia covering 17 platforms in apparel & food.

Regional Buying Manager
Marks & Spencer Malaysia
Malaysia
• Successfully pioneered Marks & Spencer’s launch onto regional marketplace and growing sales contribution to 5% in the past year • Grew division contribution to sales by an average of 2% with insightful buying and robust inventory levels. • Led regionalisation exercise for business unit to ensure cohesiveness in all daily merchandising operations across both countries. • Headed the successful launch of Marks & Spencer Homes by identifying and bringing in assortment with potential growth areas in the Malaysia & Singapore markets. • Growing & grooming the team from strength-to-strength to achieve company goals.

Division manager - Innerwear
Redina Malaysia
Licensees & sole distributors of internationally renowned brands, most notably Hush Puppies & Jockey. These brands have grown from strength to strength under the purview of the company, with over 60 retail outlets and 550 distribution points in department stores. Division Manager (Innerwear) • Responsible for heading the merchandising department for the development for all innerwear brands from drawing board to launch. • Enhanced & reengineered workflow processes to ensure effective inventory planning and good profit margins. • Key projects include successful turnaround of Jockey brand through merchandise revamp generating double digit sales growth. • Lead player in launch of first of its kind multi-brand e-commerce website for innerwear. • Spearheading division performance through cost saving sourcing & procurement, pricing & understanding end consumer market trends & demands. • Lead communicator with brand principals, vendors & sales channels to build & establish strong relationships

Sales Development Manager
Aeon Big (formerly known as Carrefour)
Sales Development Manager in Non-food divisions - Spearheaded revamp of marketing communications & promotional activities resulting in increased division sales - Enhanced division assortment to meet customer satisfaction - Successfully launched new and innovative retail concept in Mid Valley - Implemented use of Open-to-buy to reduce and maintain healthy inventory - Acting Bazaar & Textile Division Director during leave of absence of said director overseeing P&L for monthly financial reporting closing

Senior Product Executive
BTC CLOTHIER SDN BHD
BritishIndia is a leading Malaysian brand name with a fast growing international following. - Successfully grew revenue of ladies department in Malaysia & Singapore by an average of 4% per annum through sound buying strategies and brand management - Key projects also included advertising & promotions, marketing and public relations - Expanded business in Thailand and Philippines by building & maintaining sound relationships with customers

Operations - Customer Relations Executive
BTC CLOTHIER SDN BHD
Worked closely with CEO and COO in the areas of advertising & promotions, marketing and public relations for the company.

Consultant
ARTHUR ANDERSEN BUSINESS CONSULTING
Specialised in the areas of e-business strategy, market research (strategic feasibility studies, business plans, facilitating visioning workshops) and project management.
Tyan Yee Ho's Contact Information
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