twalla stephens

* Prepared training budget for department or organization. * Evaluated instructor performance and the effectiveness of training programs, providing recommendations for improvement. * Analyzed training needs to develop new training programs or modified and improved existing programs. * Conducted or arranged for ongoing technical training and personal development classes for staff members. * Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. * Conducted orientation sessions and arranged on-the-job training for new hires. * Conferred with management and conducted surveys to identify training needs based on projected production processes, changes, and other factors. * Trained instructors and supervisors in techniques and skills for training and dealing with employees. * Developed and organized training manuals, multimedia visual aids, and other educational materials. * Developed testing and evaluation procedures. * References on Request

* Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns. * Analyzed employment-related data and prepared required reports. * Conducted exit interviews and ensured that necessary employment termination paperwork is completed. * Conducted reference or background checks on job applicants. * Conferred with management to develop or implement personnel policies or procedures. * Contacted job applicants to inform them of the status of their applications. * Developed or implemented recruiting strategies to meet current or anticipated staffing needs. * Hired employees and processed hiring-related paperwork. * Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. * Interpreted and explained human resources policies, procedures, laws, standards, or regulations.