Tushita Jain

• Achieved recognition as the winner of the 2024 AdClub OOH Transit Street Level Award for Trojan. • Secured 1st (runner up)place in the 2025 COMMB OOH award for Gravol in Best Data Focused category. • Contributed to the success of Gravol, earning 3rd place in the 2025 AdClub OOH in Transport.

PepsiCo Frito Lay & Quaker

PepsiCo Frito Lay & Quaker

• Effectively managed and planned marketing and advertising activities that reciprocated into positive sales. • Planned and executed social media and print advertising strategy • Liaised with the sales team to understand client needs and market dynamics that affected sales decisions. • Examined buying trends to create effective marketing plans, established pricing strategies, monitored costs, competition, and supply/demand • Managed a team of more than 100 individuals involved in sales, with active involvement in training and development of team. • Handled client grievances and also ensured pre and post sales service standards are met. • Attended staff meetings and provided management with proposals and information on distribution, promotion, pricing, etc.

• Handled transfers of billing rights of large sites including both commercial and industrial. • Ensured distributors and retailers were notified of ownership change. • Contributed towards process improvement in energy and gas retail industry. • Identified problems and implemented changes to specific processes that have resulted in increased productivity. • Analyzed financial transfer processes to support/prevent revenue losses • First point of contact for Red Energy on the ROCL (Retailers Operations Contact List Across)

• Effectively managed customer service desk and ensured calls are answered in a timely and professional manner. • Contributed to ad-hoc projects as required • Assisted Team leader with Ombudsman complaints and assisted referrals. • Trained new staff and supported team with new information and provided useful feedback