Tushar Ghosh

 Monitoring and maintenance branch Lease Line, ISDN, VSAT, LAN for all over the India Branches.  Monitoring and maintenance Server, Desktop, Laptop for all over the India Branches.  Working on Nortel VPN Router 1750.  Support to the Barracuda Spam Virus Firewall 200.  Monitoring and maintenance AV for Server and Client both (HO & Branch).  Monitoring and maintenance IBM Lotus Notes 8 for user support.  Take DB Backup for Application Server.  Report Generate for users and Customers.  Responsible for presenting sales, Collections and Service reports to higher authority.  Backend support to the operation team(Logistics and Supply Chain Management).  Manifest Issue for branch.  POD follow-up.  Mail configure in BlackBerry hand set.  Maintain Vendor Management for IT support for HO and Branch.  Responsible for managing and tracking machine allocations for the entire company.  Negotiating with vendors for better rates & service.  Manage and Planning for IT Team.  Inventory Maintenance for IT and Stationary stock  Maintain the Purchase of new Computer, Laptop, Mobile Handsets & Connection(Data Card) and also new service like ILL, Broad Band and Telephone.

 Monitoring and maintenance branch Link, LAN.  Maintain AV in the store for Server and Client both Symantec Anti Virus.  Maintain Vendor Management in the store for IT support.  Given support to the customer on there own software (REM).  Partly support on SQL Enterprise and Progress 10.d.  Update and remove offer from REM(Retail Enterprise Manager).  Monitoring and maintenance customer Desktop and Servers.  Maintain Vendor Management for IT support.  Inventory Maintenance for IT and Stationary stock  Manage and Planning for IT Team.  Support IT Asset management team.  Maintain ITIL Process for IT support.

 Monitoring and maintenance & Configured of UCO Bank Migrated Branch Connectivity through ISDN & Lease Line (1024 Branches till date of 31st march 2008).  Using What’s UP Gold (Version 8.00) & HP NNM (Network Node Manager; version B.07.00) & CISCOWORKS.  Providing Level-1 support. Working in 24/7 environment.  Monitoring and maintenance of Leased Lines & ISDN 1000 Circuits all over India out of which 24 nos. of 2 Mbps & 1024 nos. of 64 Kbps for LL.  Working in Rollout team for Newly open branches at all over India