Tushar B ☁️ ♾️

Cloud Support Associate @ Valethi Technologies

About

A Certified Salesforce Platform Developer-1 | with hands-on experience in configuring salesforce systems from the start, fields and page layout, record types and layout assignment, app configuration, automation of business and process builder, user creation, profile assignment, security settings and report building and data import and data management and experience in working on Data Loader (Client Application of Salesforce). Key Attributes Include: Focused, Self Motivated, Goal Driven, Supportive. Aim: I will always aim at utilizing my potential to the fullest to perform superlatively well and help my organization to attain its goals and fulfill its objectives.

Country

India

City

Nagpur

Industry

Information Technology & Services

Skill

Aura, Microsoft Visual Studio Code, Salesforce Service Cloud, Custom Objects, System Administration, Salesforce Lightning, Database Triggers, Salesforce Sales Cloud, Salesforce Training, Product Support, Communication, Validation Rules, Visualforce, Design Patterns, HTML, Software Development, Data Integrity, Data Management, Customer Experience, Customer Support

Experience

Cloud Support Associate

Valethi Technologies

2022-3 - Present · 4 yrs 7 mos

Nagpur, Maharashtra, India

Delivery of telephone, email, chat, and Web-based support. Improve customer satisfaction through the delivery of excellent support. Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base Running and maintaining a 24x7 Internet-oriented production environment, across multiple data centers, involving hundreds of machines. Inventing bold and radical new approaches to automate maintenance tasks, reporting systems, system health, performance monitoring tools, and software management tools.