Turky Alfardous

o Collaborated with client stakeholders across marketing, analytics, technology, and business functions to gather, analyze, and document business requirements supporting digital transformation and customer experience initiatives. o Supported current-state assessments, process mapping, and gap analysis activities to identify operational inefficiencies and improvement opportunities across customer acquisition and engagement processes. o Analyzed business, customer, and performance data to support KPI development, performance measurement frameworks, executive dashboards, and data-driven decision-making. o Assisted in stakeholder workshops and requirements gathering sessions, translating business needs into functional requirements, user stories, and implementation priorities for cross-functional teams. o Supported customer experience (CX), CRM, analytics, and reporting transformation initiatives through business process analysis, solution validation, and requirements documentation. o Contributed to executive presentations, solution design, and project delivery activities by translating operational and performance data into actionable insights and supporting stakeholder decision making.

- Conducted feasibility market analyses for SIDF/Agricultural Fund; performed demand modeling, competitive assessment, and pricing benchmarking to deliver actionable insights. - Supported a winning government RFP by eliciting and documenting business requirements, structuring the technical proposal, and ensuring alignment between client needs and proposed solution scope. - Performed benchmarking, segmentation, and market share analysis for IPO readiness, translating findings into actionable insights for investors. - Managed workstreams logistics optimization, tech market entry, and local content compliance delivering structured analysis and actionable and data-driven recommendations across manufacturing, energy, and recycling sectors. - Secured a strategic industrial client by performing market gap analysis, aligning stakeholder requirements, and translating insights into actionable recommendations.

- Train and mentor new employees, improving team efficiency and streamlining the on boarding experience. - Optimize daily store operations by managing schedules, implementing effective sales strategies. - Consistently exceed sales targets by successfully selling over 500 insurance plans for phones. - Build strong customer relationships by providing personalized recommendations.

- Introduced Elbedaya Co. products to the Saudi Arabian market by securing distribution. - Expanded market presence and sales channels through strategic partnerships and digital transformation. - Designed and implemented an AI-driven system for Calo, optimizing food delivery routes

- Learn to design, manage, and optimize supply chains to enhance operational performance. - Gain expertise in quality control techniques such as Six Sigma and Lean Manufacturing. - Understand and apply systematic approaches to problem-solving in complex industrial. - Develop the ability to analyze and improve production and service processes.