Tulika Mukherjee

1. Training Delivery -Experienced in training executives, mid and senior managers from the IT, Retail, Manufacturing, Pharma, Health Care and Legal Firms with more than 1000 hours of behavioral interventions focused on the reality of work, instead of theory. -Behavioral Trainings: Presentation Skills, Communication Skills, Building Trust, Interviewing skills, Gender Sensitivity , Business Etiquette, Executive Presence and creating Leadership Brands, Team building , Time Management, Stress Management, First Time manager Skills, Decision Making, Customer Delight, BEI, Service Philosophy, Simulation based Induction programs 2. Consulting and Project Management -Created 10 commandments for sales vertical of a leading manufacturing and real estate organization post multiple business labs and analytics -Developed assessment center model and created developmental reports for Delivery Centre Heads -Communication Intervention: Identified core competencies, developed competencies and sub competencies with descriptors and 5 proficiency level each. -Conducted TNA in the hospital and gaming industries which resulted in the roll out of a series of 20 and 60 workshops in each industry. -Induction Program : Delivered 10 Induction workshops of 2 days each for across levels -Delivered a series of 10 competency based outbound learning workshops at a leading retail organization -Co-Developed a Compensation Survey report for the Pharma sector in 2014 and 2015 3. Leadership Workshops -Executive Presence Workshops: Conducted a series of intense diagnostics with the top level management to create and facilitate executive presence workshops -Administered and Implemented MBTI and other psychometric tools to boost Sales, Operations and Interpersonal Relationships at the Leadership level. -Created and implemented coaching and mentoring sessions for the Regional Managers of a leading retail firm as part of their Leadership Development Program

Job Roles & Responsibilities: -Understanding client requirement developing better process system for effective functioning of the organization. -Single handedly operating corporate training as a revenue generating vertical through in house & open programs training. -Research & Designing of tools & frameworks for all consulting & training back-end. -Participated in the Business Development activities for Bangalore Cluster and widened the client base by adding premium clients. -Improved the client network by finding new avenues to build the business. Projects Undertaken Scope: -Analysed data for the structural changes in the organization – such as job description, competency mapping, job role evaluation -Development of Competency Framework for all the functions of company -Successfully created new roles and Job Description after a Job Analysis for middle level and senior level managers. Training Vertical – Process Owner: -Developed relevant training programs for Open Program Workshops such as Strategic Management for Beginners and Corporate. -Managed all internal and client training requirements Project Management - Process Developer for Automotive Business School: -Successfully designed processes and content such as Faculty Development Program, Process and Faculty Life cycles, Sales and Service Growth plan after doing a thorough research and survey on the Institution’s functioning for the Automotive Business School. -Developed KRAs for top level staff. -Created process flow for Student Life Cycle and Development spanning over a period of 5 years.

-PR and Marketing Strategy Development including social media marketing (NASSCOM Events) -Internal Competency Modelling & Employee Engagement Schemes -Market Research for newer areas of development

Trade Union, Employee Relations, Welfare Administration, Policy Research, Strategic Business Unit Concepts

Recruitment, Employee Engagement Schemes, Employee Welfare Management, Labour Relations

Payroll Management, Recruitment, Benifits Analysis, Induction manual designing