Tomasz T. Zubrzycki

Bringing cutting-edge software and connectivity solutions into everyday business! At Hilti, I support the implementation of innovative Digital Fleet Management Tools across construction, production, and service industries, helping teams work smarter, faster, and more efficiently. My role ensures flawless project execution and contributes directly to Customer Success, connecting digital solutions with real-world business needs. It’s all about driving digital transformation on the ground, making an impact where it matters most.

Advising private customers, businesses, and public institutions on sustainable mobility solutions. Specializing in electric vehicles, charging infrastructure, and the seamless integration of e-mobility into daily life. Bridging technical innovation with real-world customer needs to shape the future of mobility in Switzerland. Supporting AMAG’s mission through consulting, education, and hands-on experience at the country’s leading e-mobility hub.

Taking responsibility for a key client during a period of transformation. Financial, quality, and product portfolio audits. Monitoring competitors and industry trends. Supervising ongoing projects and co-creating the product portfolio. Supporting B2B partners in sales activities and providing them with the necessary product information. Focus on documentation and after-sales service to ensure customer satisfaction and long-term success. Uncompromising approach to product quality and safety, focus on quality control and service costs.

Sales, Technical Support and Customer Service Consultant Sales: Contact with customers in Germany, Austria and Switzerland. Developing and strengthening the regional sales network. Supporting local sales reps. Monitoring customer accounts and managing sales operations in the ERP system. Taking care of orders, shipping goods and meeting sales targets. Helping develop B2B and B2C projects. Portfolio knowledge experience. Participation in trade fairs and conferences. Customer service: Contacting end customers by phone and email. Evaluating warranty claims. Ensuring customer satisfaction by finding solutions and resolving conflicts. Providing advice on products and accessories. Offering technical advice and support. Product and Quality: Reporting and analysing technical problems. Ensuring effective information flow between US, Netherlands and UK departments. Focusing on the product specification and documentation from the user and service technician's perspective.

The sports, outdoor and tourism industry. Contact with international customers. Learning to approach different types of customers in direct sales. Learning Swiss-German, studying Russian and mastering English to strengthen the skills necessary to work both in Switzerland and in an international environment.

The main activity: freight supervision in an international transportation company operating throughout Europe. This involved arranging orders, coordinating freight, and supervising scheduled loadings and deliveries. The additional activity: Start-up of a business in the field of adventure tourism. This included guiding around the city and exploring local attractions, as well as sharing knowledge of Eastern European culture, history, and politics with tourists from all over the world.

Working in the sports and tourism industry. Contact with international customers. Learning to approach different types of customers in direct sales. Privately learning German and Russian online and strengthening the skills necessary to work both in Switzerland and in an international environment.

Working in the sports and tourism industry. Contact with international customers. Learning to approach different types of customers in direct sales. Privately learning German and Russian online and strengthening the skills necessary to work both in Switzerland and in an international environment.

Landscape designer - internships

Landscape designer,

Amazing educational journey at KV Business School in Zurich, through the field of project management in business. Focus is on communication and stakeholder management.

Wide range of projects in the areas of urban planning, cultural heritage, natural landscape, environmental protection, art and design.