Tsu Tao Ng

1. Lead and mentor a team of buyers to ensure efficient procurement operations and achievement of departmental KPIs. 2. Conduct customer PO simulations in ERP/MRP systems to evaluate material availability against demand, proactively identify potential supply gaps, and commit potential revenue to management team. 3. Manage end-to-end purchasing activities, including purchase order issuance, supplier follow-up, and on-time material delivery to support production schedules. 4. Drive cost reduction initiatives and track purchase price variance (PPV) to support company profitability goals. 5. Monitor and resolve material shortages by closely coordinating with buyers, logistics, planning, production, and suppliers to prevent line downtime. 6. Manage supplier escalations and critical component shortages, working with global suppliers to secure allocation and protect production continuity. 7. Develop and maintain strong supplier relationships, negotiating pricing, lead time, and commercial terms to achieve cost competitiveness. 8. Collaborate with cross-functional teams, including engineering, planning, quality, logistics, and program management teams during NPI and engineering change activities. 9. Monitor inventory levels and support initiatives to optimise inventory, minimise excess, and reduce obsolete materials. 10. Utilise ERP systems (e.g. Oracle) and data analysis to manage procurement processes, track supplier commitments, and generate operational reports. 11. Prepare and present material shortage analysis and PPV (Purchase Price Variance) requests to end customers. Host weekly customer review calls to communicate supply status, shortage risks, and mitigation plans to ensure alignment on delivery commitments.

1. Materials Planning: Purchase raw materials, reschedule purchase orders, and work on cancellations for unwanted orders based on end-customer demand. 2. Order Management: Obtain commit dates within 48 hours. Understand and manage risks to minimize the impact on the production schedule. Negotiate lead-time constraints with suppliers to negate missed commitment dates. 3. Ensure Material Availability: Accurately predict the available materials and supplies to ensure material availability meets the Master Schedule. Escalate delivery issues that prevent Master Schedule conformance. Support Planning with material reviews on what-if analysis for potential customer demand changes. 4. Excess & Obsolete Management for Material: Ensuring zero obsolete liability by finding ways to mitigate excess and obsolete material. 5. Maintain Data Integrity: Ensure all the data entered in the system is accurate and up-to-date. Such as supplier information, purchase orders delivery date, and raw materials information. 6. Freight Management: Obtain approval for all non-standard freight charges and understand freight costs correlated to Customer Quote/Contractual requirements. 7. Quoting of non-agreement Items: Query the costing department if there is a quote or CBOM for the part in question. Where there is not an agreement determine appropriate AML and Source based on best total cost to the company. 8. Inventory management and handling: Ensure all materials that have issues need to have a timely disposition and can be delivered smoothly from the supplier directly to the production line. Resolving any issues encountered during the process. 9. Supplier Management: Maintain and promote stable business relationships with suppliers. Vendor setup in the system for those new suppliers. Work with suppliers to correct issues that could impact supplier’s scorecard about delivery performance. Work closely with Supplier Quality Engineers in correcting quality issues related to suppliers.

1. Marketing planning and executing the plan: Giving the company a direction; analyzing the current situation, and coming out with an action plan as well as marketing campaigns 2. Leading the marketing team: Create SOP for the team, such as copywriting SOP and FB reply SOP 3. Creating Content: Video scriptwriting, Social Media content creation (including copywriting, design post/creative, campaign development), Landing Page design 4. Customer Service: Help stakeholders with their account issues (updates, wrong information, etc.) and resolve their problems.

1. Marketing planning and executing the plan for the organization: Including long-term goals, and company vision & mission 2. Leading the marketing team: Organize the social media content for YouTube, Facebook, and Instagram. Including copywriting, planning of the artwork, Facebook ads, and planning for video content/script 3. Sales Marketing: Communicate with clients, to bring out the event management service. Event planning for clients as well 4. Event management: Communicate with government parties and stakeholders, including applying necessary documents and permit 5. Event Selling: Develop a marketing plan to sell the event

1. Pitch marketing services to potential customers: From cold calling, and face-to-face sales of the service package to potential customers. 2. Plan a brand/marketing plan for clients: For example, a promotion package for the restaurant, a loyalty marketing plan for bubble milk tea store, etc.