Tshepo Mbuyane

• Maintain existing customer satisfaction. • Ensure that 90% of existing business is retained. • Developed and maintained strong relationships with key clients to drive sales growth in targeted markets. • Audit of process equipment. • Market research on mining projects. • Recommended products and services fit for clients' needs. • Provided expert technical support and guidance to customers, resolving issues and maximising product performance. • Develop sales strategies. • Marketing and sales of metallurgical equipment.

• Design of metallurgical plants for both Greenfield and Brownfield mining projects. • Commissioning and optimisation of metallurgical plants. • Preparation and review of project process documents, including but not limited to PFDs, P&IDs, BFD, and plant-wide mass balance. • Conducting metallurgical test work to improve plant performance, efficiencies, and technical reporting. • Coordinating plant processes. • Prepared reports detailing data analysis and prospective solutions, benefits and costs. • Developing sales strategies to grow the client base. • Marketing and sales of metallurgical equipment and consumables. • Participated in continuous improvement workshops, contributing innovative ideas that led to process enhancements.

• Product and research development • Product development • Conduct Gravity Concentartion test work • Report writing based on test work conducted • Complete plant wide mass balance.

• Manage shift operators. • Conduct sampling campaigns. • Data analysis. • Adhere to on-site safety requirements. • Ensure optimal plant performance. • Compiling technical reports. • Metal Manganese Company (MMC). • Monitored staff performance and developed improvement plans. • Monitored email correspondence, prioritising urgent messages to maintain effective communication channels.

I was working at Buckman Laboratories, contracted to Sibanye Stillwater (Driefontein Mine). As an intern I was working close with the Technical Sales Representative and the Account Manager. I ensure that the following is done with the help of the above mentioned colleagues: • Performing daily inspection on dosing equipments to ensure that the correct volume of chemicals are dosed. • Perfoming daily,weekly and monthly sampling and Laboratory tests. • Maintaining and protecting Cooling towers, Condensers and Compressor against corrosion, scale formation, corrosion and micro-organisms through effective chemical treatment. • Water analysis ( pH, Conductivity, Alkalinity, Total hardness, Calcium hardness, Sulfates, Suspended Solids and Chlorides). • Liaising with customer to ensure that the customer's requirements are fulfilled. • Ensuring that all tanks are filled up with chemical products. • Take corrective actions to maintain effective control of treatment systems during routine inspection. • Write reports to customer detailing applied measurements, corrective steps taken when needed, recommendations to correct actions out of my control and ensure follow up to achieve the desired results.

• Proactively participate in plant activities, maintenance, tests, and installation of coal processing equipment. • Routinely take coal samples for chemical analysis (PSD, CV, sulphur, washability, size grading, etc.). • Compiling technical reports for the optimisation of magnetite consumption, and other trials in the plant. • Ensuring that all needed raw materials (ROM) are sufficient in the stockpile for smooth coal handling and preparation. • Led training sessions for new technicians, sharing best practices and guiding them through complex procedures. • Worked with meticulous precision and accuracy to deliver reliable outcomes and produce dependable data.