Tse-Ming Chen

Experienced Purchasing Officer with proven success in procurement and supply chain operations across steel industry, involve with raw materials, finished goods etc. Skilled in sourcing reliable suppliers, negotiating competitive contracts, and managing purchase orders to meet organizational needs and budget constraints. Demonstrated ability to streamline purchasing processes, reduce costs, and ensure timely delivery of quality goods and services. Proficient in ERP systems, inventory management, and vendor relationship management. Strong attention to detail and commitment to maintaining compliance with company policies and procurement regulations.

Client Service: Strengthen customer relationships through loyalty programs, personalized engagement, and superior service. Sales Strategy: Oversee pricing strategies, promotions, and discounts to maximize profitability while maintaining brand positioning. Implement and drive effective sales strategies for e-commerce and retail channels to achieve revenue targets. Analyse market trends, competitor activities, and customer behaviour to optimize sales strategies. Team Management & Leadership: Lead, mentor, and motivate a team of sales representatives, ensuring they meet individual and team sales goals. Provide coaching, training, and performance evaluations to enhance team effectiveness.

Quotations-approving client quotations, ensuring alignment with client budgets and individual requirements. Process & procedures- o Developing and implementing policies and procedures relating to quoting and production to ensure streamlined and efficient processes. o Developing quotation terms and conditions ensuring alignment with business objectives and best practices. Stakeholder management-liaising with overseas factories regarding product manufacture, communicating in Mandarin if required.