Tsai Robby

EPI BU–Technical Product Support (TPS) May.2019– Present ◎ 1. Participate in New Product Instructions implementation to the field. ◎ 2. Technical support: Field Escalations, Fleet Performance, System Installations, Improvement Programs and Upgrades / Retrofits / Guide and coach field engineers. ◎ 3. Develop and Document : CENs / ISBs / Retrofit / Troubleshooting Guides. ◎ 4. Partner with Quality group to review and address Field Issues. Highlight: ◎FY20 Q3 Employee of Quarter of EPI BU ◎FY20 AMC Engineering and Technology (ET) Conference Award winner. Support Chamber Type: ‧ EPI: EPI Prime / EPI XP / Standard RP EPI / ATM EPI ‧ Pre-Clean: SiCoNi / AEF ----------------------------------------------------------------------------------------------

USC(UMC Family) account – Lead Customer Engineer Aug.2017– April 2019 ◎ 1. Standard Tool Maintenance (Tool uptime, performance, cycle time …etc.) ◎ 2. Responds fab issues to MFG/ Head quarter. ◎ 3. Customer relationship engagement. ◎ 4. Applies diagnostic technique. ◎ 5. Team management: Manpower, operation and financial forecast. Highlight: ◎FY17 USC DIFF Outstanding Service Award. ◎FY18 SSC China region MPA(Make Possible Award) Award winner. ◎FY18 Account Performance: Top Contributor. Maintained Chamber Type: ‧ FEP Anneal: Radiance Plus / DSA / Vulcan ‧ FEP Deposition: Epi with SiCoNi / RP Radiance / DPN / LPCVD-XGEN ------------------------------------------------------------------------------------------------

Global Installation Team – Installation Engineer (FEP Group) Jun.2015– Aug.2017 ◎ 1.Performs startup activities through Tier 0 –Tier 1Task. ◎ 2.Applies diagnostic techniques and the use of documentation and test equipment. Final Test / Installation Experience: ‧FEP: Epi (RP/ATM) / SiCoNi / Radiance & Radiance Plus(Anneal/RTO) / DPN. Highlight: ◎FY16 – AMAT A3 Award. ---------------------------------------------------------------------------------------------

Applied Material (AMAT) VARIAN IMPLANTER - Field Service Engineer Feb.2011– May.2015 ◎1. Tool Maintenance ◎2. Machine Final Test ◎3. Tool Retrofit installation and control ◎4. Process improvement ◎5. Process Parameter tuning ◎6. Signal analysis ◎7. Project Control ◎8. Co-work and coordinate with foreign engineer experience. Final Test / Maintained Experience: ‧Implanter: VIISta 80 HC Series / VIISta Trident / VIISta 810 MI Series. Highlight: ◎FY13 tsmc Account Performance: Top Contributor.