Trung Hieu Le
Intern Hardware Administration @ Pathway School
About
I’m an IT graduate with a strong interest in technical support and system administration. Through my internship, I gained experience troubleshooting hardware and software issues, setting up networks and cameras, and working with Windows Server 2016 and Active Directory for centralized user and policy management. I’m now looking for an IT Helpdesk or Technical Support position to apply my skills and keep learning in a dynamic environment.
Vietnam
Thủ Đức
Computer Software
IT Service Management, Help Desk Support, Technical Support, Office 365, Writing, HTML, Networking, Python (Programming Language), Information Technology, Presentations, Windows Server, Infrastructure, International Standards, Troubleshooting, IT Project+, Communication, Ubuntu, Bash, Project Management, Project Planning
Experience
Intern Hardware Administration
Pathway School
Ho Chi Minh City, Vietnam
- Provided first-level IT support for end users (PC, Windows OS, printers, LAN/Wi-Fi). - Assisted users with device setup, basic software installation, and account-related issues. - Performed initial troubleshooting for network connectivity issues and escalated when required.
Trung Hieu Le's Contact Information
Phone
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