Truc V.

I excelled in providing tailored technical solutions and driving sales growth at ABB. • Offered comprehensive support to customers, enhancing their understanding of ABB's motor and drive products. • Achieved and exceeded sales targets, contributing to profitable growth across assigned product lines. • Developed strong relationships with clients, ensuring their needs were met and fostering long-term partnerships.

• Managed customer inquiries and prepared quotations, ensuring timely responses to enhance customer satisfaction. • Provided technical and commercial clarifications, facilitating seamless communication between customers and sales engineers. • Coordinated after-sales service activities, including spare part quotations, leading to improved service efficiency.

• Coordinated after-sales service requests across Vietnam, ensuring timely warranty and repair solutions. • Supported the sales team by providing expert product selection for gearboxes and motors based on customer inquiries. • Prepared accurate spare parts quotations and sales order documents using SAP software, enhancing operational efficiency. • Conducted on-site technical presentations and training sessions, improving customer understanding of products and solutions.

• Executed well testing services for offshore oil and gas projects, ensuring adherence to quality standards. • Coordinated equipment preparation and safety procedures with field crewmembers in a multinational environment. • Engaged with international clients including KNOC, Idemitsu Kosan, and Exxon Mobil, enhancing client relationships and service delivery.

• Executed corrective and preventive maintenance for production machines, ensuring optimal performance. • Collaborated with international experts on new production line installations, enhancing operational efficiency. • Trained new technicians, fostering skill development and knowledge transfer within the team. • Managed spare part inventory, reducing downtime and improving maintenance response times.