Troy Stevens

I’m an award-winning sales engineering executive with deep experience in the enterprise infrastructure, security, and cloud systems technology markets. With 15+ years of enterprise solution technical leadership for Fortune 500 companies in financial services, manufacturing, and transportation, I hold a 97% team retention record – 10+ points above the industry average. As a hands-on, proactive leader, I equip sales engineering leaders to overachieve and grow inside matrixed organizations. With a strong aptitude for identifying a winning talent skill set – accountability, drive, and enthusiasm- my team members have won numerous awards, including “Sales Engineer of the Year” five times. I was also named Citrix’s Pre-Sales Engineering Attainment Leader in 2021. Areas of Strength & Effectiveness: ⏩ Pre-Sales Team Champion: Strong record of building high-achieving teams through effective coaching, mentoring relationships, and growth planning. Hired 90% of the staff on Citrix’s top-performing, award-winning pre-sales Central/West team. ⏩ Sales Playbooks & Enterprise-Level Account Penetration: Wrote the playbook on building collaborative, partnership-based sales (account manager & sales engineer) forces that achieve consistent six-and-seven-figure deals with enterprise-level (5K+ employees) accounts. ⏩ Veteran Advocate: Serve on the Citrix Veteran’s Employee Resource Group, a group focused on hiring and equipping veterans and their spouses with resources and support. ⏩ “Virtual Office Hours”: Promoted global sales engineering teams to showcase customer pain points through regional and virtual events that secure robust pipelines and customer advocacy. ⏩ Executive Advisor: Build strong relationships with internal and customer executive teams to fuel customer value and solve complex business problems. Recognized as a key contributor to competitive account wins and long-term customer satisfaction. I bring a unique perspective to product and sales leadership, as I have spent a large part of my career on the customer side. I understand the challenges IT professionals face today and how the landscape changes. I enjoy working with customers and providing solutions to their challenges.