Trisha Pillay CSPO®

I’m a Supply Chain Innovation Manager with 10+ years of experience delivering customer-focused, tech-enabled solutions across complex logistics and operational environments. My strength lies in translating business needs into practical digital strategies—working with both clients and development teams to build tools that work, and stick. I act as a trusted advisor and strategic bridge between users and software teams, ensuring every solution is intuitive, impactful, and aligned with customer goals. From streamlining delivery operations to improving user adoption of SaaS platforms, I specialise in driving meaningful, measurable change. ✔️ Customer experience-led digital transformation ✔️ SaaS solution design and implementation ✔️ Cross-functional stakeholder collaboration ✔️ Strategy execution and innovation leadership Currently completing my Executive MBA at Henley Business School, I’m deepening my ability to lead innovation, improve customer outcomes, and shape strategy across dynamic, high-growth environments. Let’s connect if you’re passionate about building smarter, more customer-centric operations.