Trisha D.

Marketing Operations Associate

About

Trisha is a driven entrepreneur with a passion for solving real-world problems through creative execution, business strategy, and continuous learning. She holds multiple certifications and is currently expanding her skills in data analytics to deepen her ability to make strategic, data-informed decisions.She runs a full-time beauty business where she has built a clientele of over 300 people through strong word-of-mouth, local market presence, and savvy social media marketing. In addition to her business, she works part-time at Plock Tennis Club, supporting front desk operations and leading marketing initiatives including campaigns, influencer outreach, and content creation.She is also the founder of Check Orbit, a travel compliance tool that helps travelers check whether their prescription medications are legal in different countries.Her long-term goal is to become a founder-operator with deep expertise in product growth, business analysis, and meaningful innovation that improves lives and communities.

Country

Canada

City

Toronto

Industry

Retail

Skill

Data Validation, Exploratory Data Analysis, Key Performance Indicators (KPIs), Business Metrics, Data Manipulation, Data Management, Generative AI, Data Visualization, Data Quality, Data Collection, Marketing Analytics, Facebook, Advertising, Google Analytics, Data-driven Decision Making, Digital Marketing, Web Analytics, Branding & Identity, Campaign Strategies, Copywriting

Experience

Marketing Operations Associate

Plock Tennis Club

2025-5 - Present · 1 yr 5 mos

Toronto, ON

• Supporting front desk operations and POS system, assisting with daily client coordination and scheduling • Creating and publishing social media content on Instagram and TikTok, with a focus on visual consistency and brand tone • Actively tracking content performance and engagement metrics to improve reach and personal content strategy skills • Assisting with Wix website updates to enhance booking flow and user experience • Coordinating early-stage influencer and partner outreach campaigns • Gaining hands-on exposure to marketing strategy, content planning, and campaign execution while tracking personal growth and performance

Entrepreneur

Cup of T Artistry & Beige Bliss Beauty

2020-8 - 2026-2 · 5 yrs 7 mos

• Identified individual customer needs and took appropriate actions to ensure customer satisfaction and care • Address problems and follow up customers where necessary • Strategically self-sourcing leads via social media • Diligent about keeping social media awareness to boost revenue • Built business to over 250+ customers by implementing effective marketing and customer engagement plans

Administrative Assistant

Deck Pro

2022-1 - 2022-12 · 1 yr

Toronto, Ontario, Canada

• Greeted and approached customers with a professional and friendly attitude identifying immediate needs • Answered incoming calls from customers, answered inquiries and questions, handled complaints, troubleshoot problems, and provided information • Leveraged social media to promote and spread awareness of our company and get potential leads • Utilized Microsoft Office and edited documents to improve accuracy of language, flow, and readability • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions

Front Office Assistant

YFCV

2018-9 - 2019-9 · 1 yr 1 mo

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance • Fulfill requests by clarifying desired information; completed transactions; forwarded requests • Maintained open communication with customers to foster positive relations and provide updates on issues • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity