Trezevant Clay

Drayage Sales and Operations Manager @ Fullen Transportation Services, Inc.

About

With more than 15 years of experience in the logistics and transportation industry, I have developed extensive hands-on expertise in shipping operations, customer service, and supply chain management. Throughout my career, I have spent approximately 10 years in leadership roles, managing teams of varying sizes and serving as a primary point of contact for customers, vendors, and key stakeholders.In addition to customer service, operations management, and sales, my experience includes but isn't limited to auditing, accounting, warehousing, and inventory management. This diverse background has given me a comprehensive understanding of the logistics industry and the ability to drive efficiency across multiple business functions.As a proud Memphis native, I am passionate about supporting local arts programs and community outreach initiatives that empower and inspire future generations to succeed.

Country

United States

City

Memphis

Industry

Transportation/Trucking/Railroad

Skill

Continuous Improvement, Supply Chain Operations, Supply Chain Management, P&L Management, People Management, Business Development, Direct Sales, Customer Service, Attention to Detail, Computer Literacy, Account Management, Skilled Multi-tasker, Interpersonal Skills, Accounts Payable (AP), Accounting, Organization Skills, Freight Transportation, Small Team Management, Administration, Sales

Experience

Drayage Sales and Operations Manager

Fullen Transportation Services, Inc.

2024-10 - Present · 2 yrs

Responsible for the full operations of the intermodal department. Primary point of contact for all external stakeholders. Ensured customer satisfaction through efficient correspondence with partners. Responsible for P&L of the intermodal department. Calculated and determined all rates. Ensured carrier and customer rates were fair and profitable for the company Solicited and secured new customers. Promoted additional sales to existing customers. Data entry Ensured all pertinent paperwork and information for work orders were submitted timely to accurately process payments Managed the intermodal team to carry out the life cycle of all loads, and made sure all dispatchers were proficiently monitoring their carrier's needs. Served as a technical advisor to employees to solve computer issues. Transact all business in an ethical and respectful manner with the goal of maintaining a safe and conducive environment in the department.