Trevor Taylor
IT Support Specialist @ City of Pembroke Pines
About
About Greetings, I am Trevor Taylor. I am a Master's graduate majoring in computer science from Miami FL. I am interested in Cybersecurity and Information Technology. I am eager for opportunities that will expand my knowledge in this field.
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United States
Research
IT Services, Technical Services, Desktop Support, Information Technology, Security Operations, Information Security, Analytical Skills, Analytics, Computer Science, Communication, Machine Learning, Python (Programming Language), Research, Summit
Experience
IT Support Specialist
City of Pembroke Pines
-Provide end-user technical support for Windows and macOS environments -Perform system imaging, deployment, and workstation setup -Provide strong customer service with clear communication to non-technical users -Utilize ticketing systems to track, prioritize, and resolve incidents within SLAs -Manage user accounts and permissions using Active Directory and Azure AD
Graduate Research Assistant
Florida Agricultural and Mechanical University
Tallahassee, Florida, United States
Researcher
Oakridge National Lab
Tennessee, United States
Utilizing supercomputer and machine learning to solve the pandemic issue
Education
Florida Agricultural and Mechanical University
Computer Science
Florida Agricultural and Mechanical University
n/a
Trevor Taylor's Contact Information
Phone
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