travis feaster

In this role I supported the Corporate Carrier Relations team with administrative support, technical support, managed vendor relationships, communications, and analyzed the financial strength of approved insurance carriers on a monthly basis.

Take 70 to 90 Check, Debit card, and Loss Prevention Fraud calls a day from victims and fraudsters. Initiate fraud cases, restraint accounts, and educate customers about fraud scams and preventive fraud measures.

Provided warehousing services to internal clients (General Banking Group, Corporate Marketing Group, Wealth Management, and Operation and Technology Group) to meet their operational needs.

* Review and verify 90-100 customer transactions daily to detect potential fraud/suspicious situations in order to mitigate and/or recover losses. * Research and analyzes moderate to complex account activity using various resources including online systems and tools. * Identify potential fraudulent activity and takes appropriate action including restraining and closing accounts. * Make proactive contact with customers and or/vendors to verify legitimate transactions/information. * Ensure proactive prevention, execution, detection and investigation. * Summarize fraud losses in routine management reports including unusual activity report for the submission of suspicious activity reports. * Respond to escalations per the request of management via written correspondence.

* Pilot new fraud strategies before they are placed in production. * Evaluate the adequacy and effectiveness of the team processes and strategy improvements. * Mentor and Identifying training opportunities for new hirers and may assist in training delivery * Review, research, and analyze moderate to complex account activity for potential fraud, suspicious activity and policy violation in order to mitigate and/or recover losses. * Identify fraud trends, patterns, anomalies and schemes in transactions to escalate them to the appropriate team with recommendations. * Ensure adherence to all U.S. and foreign regulatory compliance processes and procedures.

Wells Fargo Securities delivers a comprehensive set of capital markets products and services to customers, including originating and distributing public debt and equity, hedging interest rates, commodity and equity risks, advising on mergers and acquisitions, and originating structured lending facilities and municipal bonds. The institutional broker dealer is comprised of more than 4000 team members in 40+ offices across the United States, Europe and Asia.Wells Fargo Securities is the trade name for the capital markets and investment banking services of Wells Fargo & Company and its subsidiaries, including Wells Fargo Securities, LLC, a member of FINRA, NYSE, NFA and SIPC, Wells Fargo Institutional Securities, LLC, a member of FINRA and SIPC, and Wells Fargo Bank, N.A.