Travis Massman

Developed the strategy, marketing and implementation of Ricoh’s largest program throughout any vertical sector. I assist in driving sales through diverse and complex partner distribution channels as well as our direct sales channel. Influenced and subsequently was successful in winning and negotiating the current 10 year contract. I also was able to introduce more advanced and complex IT and managed services to the offerings. Efforts included executive strategy meetings, training and business development goal setting, marketing and campaign efforts and direct customer meetings. Omnia Partners is the largest national cooperative alliance for government entities. Public entities can utilize these contracts to avoid their own solicitation process.

• Manage and drive revenue within our State and National contracts through training within the direct and dealer organizations on and including the intricacies and compliances of our contracts. • Coordinate, respond and negotiate state and local government bids resulting in several awarded contracts on a statewide and local level. • Coordinate with on-boarding team to launch new contracts to the field, which executes a smooth process and understanding to all levels of support staff, field sales, finance and administration. • Negotiate contract terms and conditions with Directors of State Procurement and internal legal teams. * Represent Ricoh positions before government entities.

• Leads, motivates, and counsels the sales team and managers, to meet or exceed budgeted sales revenue, gross profit, unit placement, expense and equipment contributions projections while maintaining teamwork and the highest level of customer service. • Responsible for up to $10 million for revenue expectations and for selling expense limitations. • Plans, coaches, trains, advises, and reviews with individual sales managers their progress in achieving individual and team revenue targets and assist them in their career planning, training and growth; recommends and facilitates appropriate development opportunities. • Manages SMART process through Account Planning sessions, territory reviews, Sales Manager RAP and GOAL Setting. • Schedules and hosts periodic informational team meetings and team-building exercises. Supports and advocates headquarter initiatives. • Manages day-to-day employee relations’ issues. • Aligns sales representatives and sales managers approach and customer understanding with RICOH's strategic direction. • Facilitates a team-based, inclusive work environment to promote sales across the business line and drive employee and customer retention. • Ensures reports are conducting strategic account planning with key customer accounts. • Recruits, interviews and hires sales professionals. • Works with customer and appropriate internal staff to resolve customer issues and complaints. • Proactively builds an internal and external pipeline of sales representative candidates and introduce IKON's products and services via outreach efforts. • Evaluates performance data. • Participates in strategic business planning sessions with senior leadership. • Measures success of cross business line sales • Facilitates communication and cooperation between team and marketplaces. • Performs other duties as assigned.

• Leads, motivates, and counsels the sales team, to meet or exceed budgeted sales revenue, gross profit, unit placement, expense and equipment contributions projections while maintaining teamwork and the highest level of customer service. • Responsible for up to $3-$4.8 million for revenue expectations and for selling expense limitations. • Plans, coaches, trains, advises, and reviews with individual sales representative their progress in achieving individual and team revenue targets and assist them in their career planning, training and growth; recommends and facilitates appropriate development opportunities. • Manages SMART process through Account Planning sessions, territory reviews, Sales Manager RAP and GOAL Setting. • Schedules and hosts periodic informational team meetings and team-building exercises. Supports and advocates headquarter initiatives. • Manages day-to-day employee relations’ issues. • Aligns sales representatives approach and customer understanding with RICOH's strategic direction. • Facilitates a team-based, inclusive work environment to promote sales across the business line and drive employee and customer retention. • Ensures reports are conducting strategic account planning with key customer accounts. • Recruits, interviews and hires sales professionals. • Works with customer and appropriate internal staff to resolve customer issues and complaints. • Proactively builds an internal and external pipeline of sales representative candidates and introduce IKON's products and services via outreach efforts. • Evaluates performance data. • Participates in fiscal year business planning. • Measures success of cross business line sales • Facilitates communication and cooperation between team and marketplaces. • Performs other duties as assigned.

Responsible for growing loans and deposits at two branches exceeding $55 million in deposits while achieving sales goals and maintaining a high level of customer service. Also responsible for outbound calling on new and existing business clients. • Dramatically increased deposit base and loan base at both branches: Gerbes West by 48% on deposits, 22% on loans, and Madison St. by over $7million in deposits in 6 months and 17% in loans during 2008. • Grew Madison Street branch to largest in the Columbia market in 2008 by over $10 million.