Travent C.

• Monitor and supervise outsourced Building and M&E Facilities Term Contractors, and ensure that they comply and meet all terms and conditions as per the Term Contracts. • Oversaw and managed outsourced term contractors for building and M&E facilities, ensuring contract compliance and service quality. • Planned and supervised maintenance, repairs, cyclical replacements, and upgrades for building, M&E, and ACMV systems. • Assisted in procurement, contract administration, budgeting (CAPEX & OPEX), and document management for service contracts. • Drafted specifications for ITQs/ITTs and contributed to the implementation of Integrated Facilities Management (IFM) contracts and sustainability projects. • Implementation of Integrated Facilities Management (IFM) tender/contracts, setting up of systems and ensure FM services providers obligations are complianced. • Monitored energy and water consumption, reviewed failure analysis reports, and recommended corrective actions. • Managed feedback channels, ensuring timely resolution of facilities-related issues raised by staff and students. • Led a team of facilities staff, overseeing their performance, development, and welfare. • Supported campus operations including events, security, and logistics to ensure seamless campus functioning. • Participated in emergency preparedness, including fire drill exercises. • Any other duties assigned by the School.

• Monitor and supervise outsourced Building and M&E Facilities Term Contractors, and ensure that they comply and meet all terms and conditions as per the Term Contracts. • Oversaw and managed outsourced term contractors for building and M&E facilities, ensuring contract compliance and service quality. • Planned and supervised maintenance, repairs, cyclical replacements, and upgrades for building, M&E, and ACMV systems. • Assisted in procurement, contract administration, budgeting (CAPEX & OPEX), and document management for service contracts. • Drafted specifications for ITQs/ITTs and contributed to the planning of Integrated Facilities Management (IFM) contracts and sustainability projects. • Monitored energy and water consumption, reviewed failure analysis reports, and recommended corrective actions. • Managed feedback channels, ensuring timely resolution of facilities-related issues raised by staff and students. • Supported campus operations including events, security, and logistics to ensure seamless campus functioning. • Participated in emergency preparedness, including fire drill exercises. • Any other duties assigned by the School.

As a Manager, School Campus (Facilities Management) in the Infrastructure and Facility Services Division, I will be part of a new and dynamic team and serve as an Infrastructure Partner to a group of schools to manage the facility services and maintenance of various school campuses. • Manage Integrated Facilities Management (FM) Term Contract(s) for schools, including the engagement of the schools’ management to establish revised FM processes and oversee FM operations and performance of service providers • Analyse performance indicators using data analytics or data visualisation tools to identify potential challenges and recommend possible solutions to enhance building operations, school satisfaction and engagement. • Review consultants’ design proposals and manage infrastructure projects to enhance school buildings for better operational outcomes (e.g. installation of lifts, energy efficient LED lights and direct-current fans). • Manage all financial aspects of projects including budget preparation and approval, quotations and tenders, star rates verification, performance bonus scores and final account assessment, and administration of monthly progress payments, contractor claims and Purchase Orders. • Promote partnerships with schools and stakeholders to ensure the delivery of quality improvement programmes, building projects and services.

• Planned, tracked, and coordinated contractors for routine maintenance, cyclical works, and upgrading projects across multiple campuses.Supervised cleaning and security teams, ensuring deployment, performance, and adherence to cleanliness and safety protocols. • Oversaw on-campus construction activities, verifying safety compliance and risk assessments prior to work commencement. • Conducted routine inspections, basic troubleshooting, and escalated complex issues with defect reports and contractor engagement. • Ensured regulatory compliance and validity of maintenance contracts, licenses (e.g., lifts, fall arrest systems), and facility-related documentation. • Supported logistics for administrative and event needs, including fire drills and short-term campus projects. • Handled procurement processes including RFQs, contract drafting, tender preparation, evaluation, and award recommendation. • Liaised with ECDA for funding claims related to new centres and maintenance works. • Maintained accurate records and documentation for facilities management, tenancy agreements, permits, and expenditure. • Monitored cleanliness discrepancies and facilities issues, submitting regular reports to HQ and ensuring timely resolution. • Fostered strong working relationships with principals, campus staff, HQ, and cross-functional departments.

• Supported end-to-end facilities management (FM) functions including oversight of outsourced contractors, maintenance scheduling, contract administration, and claims/payment tracking. • Monitored and ensured performance of BMS, M&E systems, and Chiller operations in compliance with contract requirements and preventive maintenance schedules. • Coordinated with various departments to investigate faults, resolve feedback, and support smooth campus operations. • Managed venue bookings via the Facilities Booking System (FBS) for academic timetables, examinations, events, board meetings, and graduation ceremonies. • Assisted the Examination Department with logistics, invigilation, scheduling, and stakeholder coordination to ensure smooth exam operations. • Maintained and updated user accounts (staff/students) in FBS, supported technical inquiries, and ensured data integrity throughout the academic cycle. • Provided administrative support including tender documentation, SOP updates, license renewals, and clerical duties. • Supervised technicians and assisted Research Science laboratories in maintaining safe and functional lab environments. • Acted as liaison between facilities team, academic departments, and student body for seamless integration of campus services. • Provided data and operational support for student research projects and facilities-related initiatives.

• Provided technical support, programming, and configuration for Access Control and Smart Home Systems. • Installed and set up CCTV systems (Dahua and Hikvision DVR/NVR), ensuring alignment with client requirements. • Supported cross-department coordination (Service, Projects, A&A, Technical) to maintain smooth operational flow. • Conducted logistics planning and organized staff training to enhance operational efficiency, reduce material wastage, and minimize maintenance downtime.

• Ensured smooth daily operations and upkeep of the estate/building, managing both administrative tasks and on-site maintenance activities. • Coordinated and supervised contractors for routine and ad-hoc maintenance, ensuring high standards of housekeeping and timely rectification of issues. • Acted as main liaison with tenants and owners, providing professional advice and addressing feedback, disputes, and operational concerns. • Oversaw facilities booking, maintenance, and festive event planning (e.g., CNY, National Day, Christmas) to enhance tenant engagement. • Managed car park operations, including programming, issuance, and sale of season passes and tickets. • Handled fee collections (admin, renovation, parking, maintenance) with proper documentation and safe custody. • Collaborated with government agencies (e.g., NEA, SCDF) to ensure compliance with statutory regulations. • Monitored common areas for unauthorized usage and managed logistics such as container unloading via loading bay scheduling. • Assisted with preparation of monthly and annual reports in accordance with management agreements.

• Supported the Operations Manager in overseeing school infrastructure, including fire alarm systems, card access systems, and facilities booking platforms. • Led term contractors in maintaining M&E systems, AV, HVAC/ACMV, fire safety, and general estate services to ensure operational readiness and campus cleanliness. • Managed procurement of goods and services via GeBIZ, ensuring timely delivery within budget and compliance with school requirements. • Assisted in the planning, implementation, and review of the school’s emergency response plans. • Collaborated with agencies such as NEA, SCDF, SPF, and NParks to ensure regulatory compliance within school premises. • Enforced compliance with Workplace Safety and Health Act (WSHA) among all contracted workers. • Provided administrative and logistical support for daily operations, science labs, school events, and student activities (e.g., CCA, council events).

• Supported teachers in the planning and co-ordination of co-curricular activities (CCA) and community involvement programme (CIP) at various Primary and Secondary schools.

• Provided technical and administration assistance and basic troubleshooting of IT and AVA hardware problems at St Patrick’s School.

• Provided technical assistance on installation and servicing of X-ray detection, explosive and narcotic detection and metal detection systems for local (government) and oversea (Hong Kong) customers