HUNG TRAN VI

-Manage and maintain the Global Quality system of HTL production line in 11 countries -Monitor and analyze sites' customer complaints, in-process non-conformities to direct the improvement plan -Lead the local Quality team to investigate and evaluate major issues -Generate the Global projects to the sites for Continuous Improvement -Support sites to develop and deploy new Products/Items Achievement -Reached the Global KPI for Embelex and HTL

-Got GRS certificate within 3 months from zero -Zero finding in ISO 9001 - ISO 14001 audited by TUV -Completed HIGG FEM 2000 and HIGG FEM 2021 -Successfully deploy Grinding project -Improved the Firefighting and Safety system with no Occupational Accident -Optimized QC team working flow -Built up document control system -Built up the Chemical Management process.

• Established and implement department policies, goals and procedures conferring with entire team • Responsible for the entire process quality (Industrial Paper and Tissue production lines) • Built up Quality Control Plan with clear checkpoints and Pass/Fail standards • Monitored process capacity by applying SPC then suggest improvement projects • Reorganized department structure to enhance the efficiency of current resources • Set up Internal Audit plan to maintain validity of certificates and Audits from Government Agencies/Customers • Designed GR&R in order to evaluate performance of QC and Operator • Visualized defects into Approved Samples and Defect Samples to support QC in identifying NC • Simplified Production process to increase capacity and eliminate human error by poka-yoke • Coached communication and inspiration skills for Supervisor and Team leaders to efficiently manage the team • Co-operated with R&D and Production to develop new process, new components to increase factory capacity • Analyzed customer complaints to support the Sales/Marketing Department recognize customers’ expectations in order to extend new markets. ACHIEVEMENTS -Passed all customer audits with 0 finding -Successfully renewed ISO 9001 certificate with only 2 observations in QC department -Reduced 70% IP cutting surfaces printing time as well as raise the capacity of Output section -Reduced mismatch of Label and Cutting surfaces complaints to 0% -Created an official Sample set use for training newcomers -Re-organized QC department to control products quality more effectively -Completed and deploy the Final QC Inspection standard consistent with the product specification

• Created Quality Control Plan for RFID & HTL production lines (Main products of ADVN) • Reviewed and Follow actions on NC, CAR and Customer complaint to ensure the effectiveness • Trained and Guided Production team how to apply Problem Solving skills to investigate online issues • Led the quality in new projects (NIKE, WALMART, RESMED, VICTORIA SECRET, AMAZON) • Supported Technical team in setting up and installing new equipment, standardize working layout • FMEA analysis and Standardized New process for developing items • Deployed and trained Production team about new Quality Control Tools/Equipment from Headquarter • Final verification for whole process before running mass production • Performed Internal audit and external audit (RBC factories/Supplier factories). ACHIEVEMENTS -Supported Cambodia factory passing the First order audit to run mass production -Passed Global RFID Audit with 100% score -Successfully developed NIKE, WALMART, VICTORIA SECRET items (~$100 million forecast) -Successfully applied Auto Inlay Applicator and Auto Inspection machine to increase Production capacity -Successfully developed Resmed product line (HTL) -Successfully developed FAPL Project (HTL) -Customer complaint rate reduced 30% -Passed Decathlon audit in grade D lead Avery Dennison has chance to become Nominated Party -Supported Cambodia Site passed Carter audit.

• Maintained Quality Management System (QMS) and FSSC 22000 • Performed audit on HACCP/QMS/FSMS/ISO to ensure efficiency and conformity • Controlled and recorded all CCP, OPRP, CP in Process and Production line to ensure sterilised conditions • Built up and Training Package Integrity testing SOP • Applied Statistical Process Control (SPC) to analyze and monitor line performance • Evaluated QA Department competency by skill matrix • Make Identify - Prioritize - Assign (IPA) and Loss Tree Analysis (LTA) report each quarter • Applied Infinity Loop for Pilot line and Expansion line • Document control and Trace-ability system. ACHIEVEMENTS -Successfully developed Menang product line -Passed Document Control Audit -Zero complaint cases related to Hygiene failure -Successfully kicked off TPM phase 2 -Two white belt projects -Quarter Best sensory -Year Best 5S team.