Nguyễn Trang

Successfully established and operated a personal spa in Nha Trang. - Provided setup consultancy for foreign spa investors, covering design, training, and operations. - Ensured all projects met 5-star standards and launched successfully.

The purpose-driven wellness strategist and founding CEO, committed to building Vietnam’s first nationwide wellness ecosystem from the ground up. With over 20 years in the spa and wellness industry — including 9+ years in senior management and 6+ years leading large-scale pre-opening projects — I specialize in turning visionary wellness concepts into fully operational, profitable systems. From concept creation to brand positioning, from SOP development to team building, I have led the strategic setup of multiple wellness models tailored for both local and international markets. What sets me apart is my ability to balance business logic with human healing. I don’t just build spas — I build spaces of care where operational excellence meets social impact. My latest mission? To develop a sustainable, inclusive, and heart-centered wellness network that serves families, seniors, cancer patients, and underserved communities across Vietnam. I thrive in complexity, move with clarity, and lead with compassion. If you’re looking for a partner to build, scale, or transform wellness operations, connect me to collaborate.

With 19+ years in the spa and wellness industry, I specialize in 5-star spa operations, project setup, and team development. I have successfully launched multiple luxury spa projects in Vietnam and abroad, and consistently exceeded revenue and guest satisfaction targets. Known as a top-performing trainer and a results-driven manager, I am passionate about creating exceptional wellness experiences and building empowered, professional teams

- Set up and launched spa operations, delivering a professional and fully operational service environment. - Trained therapists and staff to meet international 5-star standards. - Increased spa revenue through targeted pricing, promotions, and team development. - Managed operations while concurrently holding management duties at another 5-star resort.

Set up and launched the spa, ensuring readiness for guest services under intense timeline. - Designed spa concept, treatment menu, and operational SOPs. - Handled full pre-opening setup: OSE, FFE, budgeting, staffing. - Achieved revenue performance far beyond expectations during opening months. - Trained the entire spa team to meet 5-star standards.

Managed daily spa operations, team training, guest services, and budgeting. - Consistently exceeded revenue targets and reduced operational costs through effective budget management. - Developed treatment menus and SOPs aligned with 5-star service standards.