Trang Vu

- Led the alignment of training strategies with business goals, ensuring measurable impact and efficiency - Developed training roadmaps and designed instructional content tailored for various key roles (PM, Techlead, Sales, Presales, SA). - Tracked, analyzed, and reported training effectiveness (monthly/annually). - Designed and implemented assessment tools for PM Ranking Test Development - Delivered 3 Soft Skill workshops and Onboarding training sessions to new hires weekly (average 200 training hours each year) Achievement: Best Performer of The Year 2023

- Drove the development of a continuous learning culture, fostering knowledge sharing and proactive employee growth. - Managed and optimized the Learning Management System (LMS), ensuring efficient operation and accurate data reporting - Enhanced employee engagement through organizing 6 internal cultural events and managing diverse internal communications

1. Recruitment: - Recruit positions for Sales (GT, MT, HORECA channel), Trade Marketing, Digital Marketing, Accounts, Logistics, Customer Service and IT Department (68 new employees onboarding in 2020) - Propose Recruitment Plan - Manage recruitment channels (VietnamWorks, Timviecnhanh, TopCV, Ybox) - Support recruitment process to deliver great candidate experience Handle reports related to recruitment, engagement rate,... 2. Training: - Assess training & development needs to make Training Plan for 9 departments - Organize, deal the contracts and arrange accommodation for learners during training time - Perform orientation for new employees - Design and create training materials - Evaluate training effectiveness and make training report Propose training proposal, payment, and expense reports 3. Retails & HORECA Sales Supervisor Competency Model Project: - Team member to standardize The Competency Model of Sales Supervisor - Target to upgrade 80% Retail & HORECA salesforce to their next level of competency in 2021