Tran Long
Presales Manager @ VietSunshine JSC
Vietnam
Hanoi
Computer & Network Security
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Experience

Presales Manager
Vietsunshine Electronic Solution Joint Stock Company

Technical Manager
Hanoi, Hanoi, Vietnam
Technical Manager for a technical support team Define, implement and manage technical support processes and procedures Manage 1st and 2nd line technical support personnel Produce weekly and monthly summary management reports on technical support tickets Ensure the ticketing and documentation process for all support incidents is adhered to Manage on-site support services as required Perform after-sales technical support for Telco (ISP) and Enterprise customers such as VNPT, MobiFone, Bao Viet Bank, CPT, ...

Solution Consultant
N-TEK
Hanoi, Thành Phố Hà Nội, Vietnam
Manager about Extreme Networks Products Introduce, advise and present network and security solutions Demo and deploy network and security solutions
Tran Long's Contact Information
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