tracy beard

* Responsible for updating and modifying 1760 entries in the Pathfinder Database with an average of over 400 agencies per quarter * Responsible for updating and organizing over 800 website links for http://www.familypathfinder.org * Answer information and referral calls for individuals with disabilities and families * Supervise part-time and student workers and delegate disability-related research projects * Coordinate and manage Pathfinder Database and Website restructuring project * Participate in outreach and networking in the community to find new services for families * Assist Director in developing marketing plans for Pathfinder Database and Website * Manage and update Pathfinder Disability Community Calendar

* Assisted with planning and developing strategies for Fulfill the Promise intiative * Supervised District Coordinators and grassroots advocates statewide * Coordinated stipends and travel expenses for District Coordinators * Assisted grassroots advocates with meetings with state legislators * Conducted presentations on Fulfill the Promise intiative statewide * Organized Fulfill the Promise intiative events and meetings

Assisted marketing management supervisors to develop creative marketing plans. Assisted marketing management and creative staff with research and implementation of marketing strategies. Scheduled the production of print and multimedia promotions for Cokesbury catalogs to ensure deadlines were met

* Verify insurance claims for wireless cell phone customers that file claims over the internet * Wrote an articles for employee newsletter Asurion @ the Core * Assisted with special projects for the following departments: Finance, Customer Satisfaction, and Enrollments * Assisted Workforce Management with entering schedules into the Blue Pumpkin database * Assisted customers filing insurance claims for cell phones * Maintained consistent high customer service quality scores of 95% or above

* Created and maintained business and consumer cell phone accounts * Mentored new Customer Solution Specialists during first 90 days of training * Maintained high quality customer service scores * e-Care Web Customer Service Representative: * Created and maintained business and consumer cell phone accounts * Assisted customers with account questions and concerns via the internet. * Assisted with the training and mentoring e-Care Web Customer Service Representatives from India.

Nelson and Sue Andrews Institute for Civic Leadership draws on the legacy of its namesakes to build a community of leaders that desire to improve the lives of its citizens and create sustainable positive change.

Mass Communications with an emphasis in Public Relations. Minors in Entrepreneurship and African American Studies.

The School for Global Inclusion and Social Development (SGISD) focuses on social justice and economic development from an international perspective. SGISD's emphasis is on groups of people who are excluded from communities here in the U.S. and abroad, due to gender, ethnicity, age, economic status, and other conditions.

I conducted ethnographic fieldwork in China in the summer of 2015. The purpose of the study is to examine an overview of majority/minority identity as a social and power construct. The study explores majority/minority relations in the United States (White/African American) and China (Han/Naxi) to demonstrate the effects on identity of social power dynamics faced by the minority groups of African Americans in the United States and the Naxi in China. Existing literature and field research are used in this study to explore eight principal challenges faced by minority groups: dual identity, civil rights, discrimination and prejudice, language use, educational opportunities, affirmative action, implementation of government policy and laws related to minorities, and interaction with the dominant culture.