tracy vilar

senior operations specialist

About

Senior Operations Specialist at Jay J Garcia, MD Weight Loss & Wellness Centers, and Vivaliti Wellness.

Country

united states

City

tampa

Industry

health, wellness and fitness

Skill

customer service, public speaking, training, marketing, microsoft excel, team building, process improvement, leadership, operations management, project management, sales management, marketing strategy, sales, customer satisfaction, social media, business development, event management, coaching, advertising, program management, training and development, support, healthcare industry, weight management, weight loss coaching

Experience

office manager

jay j garcia, md weight loss & wellness centers

2004-11 - Present · 21 yrs 11 mos

medical assistant

north armenia medical ctr

2002-10 - 2004-10 · 2 yrs 1 mo

cosmetics manager

walgreens

2000-10 - 2003-10 · 3 yrs 1 mo

senior operations specialist

jay j garcia, md weight loss & wellness centers

2004-11 - Present · 21 yrs 11 mos

I train staff and physicians on how to setup and run a successful weight loss program. I am their continues support. I contact vendors to help get accounts setup. Have monthly calls with my offices to review numbers and answer any questions. I have the ability to ‘get things done’, follow through on tasks/projects until completion, complete tasks/projects in a timely manner and according to schedule. When I'm posed with a problem I have the ability to develop a timely solutions with alternatives. Improve existing processes to increase productivity, quality, or customer satisfaction. I easily adapt to changes in the workplace, requirements, schedule and priorities. I have great personable skills and always courteous and respectful to the customer/patient and fully address their needs. I follow up with all email correspondence and maintain open lines of communication with all.