Tracy Nguyen

Key Responsibilities: • Manage the entire procurement process from planning to delivery • Develop purchasing plans based on production demand to ensure uninterrupted supply • Source, evaluate, and develop potential suppliers • Negotiate pricing, contract terms, and payment conditions • Monitor order progress and control delivery risks • Coordinate with production, engineering, and sales teams for product development • Handle issues such as material shortages, delays, and quality problems • Conduct market research and propose cost-saving solutions Key Achievements: • Minimum on-time delivery rate of 90% • Achieved 15–20% annual cost savings via strategic sourcing and negotiation • Managed procurement value of up to $2M annually • Coordinated with 70+ suppliers, ensuring compliance, quality, and on-time delivery • Recognized for high accuracy in quotation preparation and PO processing

Key Responsibilities: • Identify potential customers and provide international logistics solutions • Negotiate and persuade customers to use company services • Handle shipment issues and customer feedback • Support management in scheduling meetings and events Key Achievements: • Developed and maintained strong customer relationships  • Improved communication, negotiation, and persuasion skills  • Effectively handled issues and enhanced customer satisfaction  • Supported management in coordinating work and events efficiently