Tousif Ahmed Khan

As Managing Director of RBC Mechanical & Engineering Co. LLC, the role encompasses leading the company’s overall strategy, business development, and project execution across the Middle East, with a focus on EV charging infrastructure, renewable energy, and advanced engineering solutions. The position involves driving growth through strategic partnerships, overseeing major projects from planning to completion, ensuring operational excellence, and maintaining profitability. The MD provides visionary leadership to multi-disciplinary teams, ensures compliance and quality standards, and reinforces the company’s commitment to innovation, sustainability, and technological advancement in support of UAE Vision 2030.

• Provided strategic business support to overseas customers, facilitating market entry and growth in the UAE. • Managed end-to-end project management from procurement to implementation, ensuring timely delivery and client satisfaction. • Developed tailored marketing strategies that resulted in a 30% increase in sales growth for clients.

I successfully led Usman Associates Pakistan in achieving substantial growth through strategic planning and marketing initiatives. • Conducted feasibility assessments to evaluate business success potential, leading to informed decision-making. • Created impactful advertising campaigns that effectively showcased products to target audiences, increasing brand awareness. • Fostered relationships with key stakeholders through presentations and lectures, enhancing client engagement and loyalty.

• Spearheaded the development of short- and long-term strategies, aligning with company goals and market trends. • Engaged with shareholders and government entities to foster partnerships and ensure compliance. • Implemented risk assessment protocols, minimizing potential threats and enhancing operational efficiency.

I played a pivotal role in enhancing network infrastructure as an Implementation Engineer. • Led the installation and commissioning of multiple Nokia radio sites, contributing to improved connectivity for users. • Collaborated with vendors for PAT and FAT, ensuring compliance with industry standards and operational excellence. • Enhanced operational efficiency through effective maintenance strategies for du sites across Dubai.

Led end-to-end Managed Service delivery and transition operations, overseeing service implementation, process handover, and performance stabilization across multiple client environments. Ensured seamless project launches through proactive risk management, stakeholder alignment, and continuous service improvement — resulting in enhanced customer satisfaction and long-term retention. Coordinated and aligned cross-functional teams across engineering, operations, sales, and customer support to develop and optimize standard operating procedures (SOPs) and service workflows. Established performance benchmarks, automated reporting mechanisms, and structured escalation protocols, significantly improving service quality, response time, and operational transparency for a diverse client base. Managed project financials and governance frameworks, including budgeting, forecasting, cost control, and vendor coordination. Regularly reviewed financial performance against KPIs and contractual SLAs to ensure projects were delivered on time, within budget, and in full compliance with scope and quality standards. Developed dashboards to track deliverables, resource utilization, and risk metrics for executive reporting.

• Supported the Analytical Instruments Department by installing and commissioning Nuclear Magnetic Resonance (NMR) and Mass Spectrometer systems. • Conducted preventive and corrective maintenance, ensuring optimal performance of analytical instruments. • Executed troubleshooting and repair tasks, reducing downtime and enhancing operational efficiency.

• Provided expert support for the Analytical Instruments Department across Pakistan, ensuring optimal performance of analytical instruments. • Installed and commissioned a range of instruments including AA, UV, GC, HPLC, and titrators, enhancing laboratory capabilities. • Conducted preventive and corrective maintenance, significantly reducing downtime and improving operational efficiency.

EMBA

Completed B.E Electronics