Tosin Amodu

Product Manager @ HerTechTrail

About

I thrive in bridging the gap between product development and customer delight, I deliver exceptional product experiences while ensuring top-notch customer satisfaction. As a seasoned Product Manager, I specialize in the end-to-end product development lifecycle with proficiency in a range of tools that facilitate this, including Figma, Canva, Trello, Jira, Pendo, Whimsical, and more. These tools empower me to streamline workflows, foster collaboration, and ensure efficient project execution. Before Product Management, I have a solid foundation in Customer Experience. I understand the importance of customer-centricity, and my customer-centric approach ensures that their needs are not just met but exceeded. If you’re seeking a dedicated Product Manager who can also infuse a customer-focused perspective into your project, let’s connect! I am passionate about transforming ideas into successful products and elevate customer experiences. I am all about creating meaningful connections between products and people.

Country

United Kingdom

City

Edinburgh

Industry

Computer Software

Skill

Agile product management, Product Design, User Stories, Product Launch, End User Research, Software as a Service (SaaS), Scrum, Social Media Advertising, Communication, Customer-Focused Service, Agile Testing, Agile Application Development, Social Media Management, Customer Satisfaction, Receptions, Mobile Communications, Executive Administrative Assistance, Company Secretarial Work, Sales, Digital Marketing

Experience

Product Manager

HerTechTrail

2023-11 - Present · 2 yrs 11 mos

Conduct research that helps uncover the specific needs, preferences, and pain points of end users, providing valuable insights for product development. Create user flows to guide the development of new features and functionalities, ensuring they seamlessly integrate into the existing user journey. Guide team, shape strategy, and ensure user-focused product development success.

Customer support staff

Blackwood Homes and Care

2023-5 - Present · 3 yrs 5 mos

I deliver great service by addressing concerns and guaranteeing client happiness and satisfaction through effective communication techniques, active listening, empathy, and proficiency in using customer support tools.

Product Manager

Tech4Dev

2023-9 - 2023-10 · 2 mos

Generating ideas on problems, finding solutions to the problems, developing a valuable product to reach the interests and needs of users. Worked on real life products to analyse their Teardown, carry out user research, generate feedbacks, develop user acceptance, improve product strategy, and ensure customer gets value for their experience.

Product Manager

Product Tent

2023-5 - 2023-7 · 3 mos

Engaged in intensive coursework focused on product design, user stories, and end-user research. Developed a deep understanding of Agile Product Management methodologies and techniques. Currently seeking opportunities to apply theoretical knowledge in real-world settings.

Product Management Bootcamp cohort 2.6

Nigerian Women Techsters

2023-5 - 2023-6 · 2 mos

Mediator between consumers and the technical teams, communicating consumer needs and translating them into new product features for the team to design, and also articulate what success looks like for a product, and rallies my team to turn that vision into a reality using several collaborative software solutions and approaches.