Tori Sullivan

DanceMakers Inc. is a traveling dance convention/competition. As the Lead Photographer/Social Media Manager, I was required to work in the home office as well as travel on the weekends to 22 cities across the US each year. My duties included photographing the entire event from the classroom to the stage, and using these images to portray the DanceMakers Inc. brand to the world using various social media outlets and tools. The most important aspect of this job was staying consistent to the branding of DanceMakers Inc. through the process of image selection, color story, editing, and thoughtful, purposeful caption writing. This in combination with regular, up to date engaging posts allowed me to grow DanceMakers Inc.’s following by over 15k during my time with them. During the off-tour season, I was also responsible for assisting in planning/creation of the branding for the next season’s tour. This included everything from tour name, mission, color story, photoshoots, and assisting in merchandise, web, and graphic design.

Before me, Covenant Church had never had a full time Photographer/Social Media Manager position. Because of this, the responsibilities and duties of this position were left up to me to develop. They were a lot like my duties at DanceMakers Inc. in that I was responsible for photographing all events/services and using these images to portray the Covenant Church brand to world using various social media outlets. I developed a plan and look for their social media, and was able to help them not only see exponential growth in their social media following, but also in service attendance.

With Anthropologie, I was a key holding Manager in Training. My duties included training in upper management responsibilities such as opening/closing of the store, overseeing the entire customer care team when I was assigned as Manager on Duty, and delegating tasks to ensure smooth overall operation of the store. It was also my responsibility to not only provide the highest level of customer care myself, but to ensure that the customer care team were providing that as well. I was required to maintain organization, cleanliness, restock storewide, and ensure a positive final impression at cash wrap by following all company procedures. I was also required to train all new hires in company procedures and operations.

With Light Music, I worked with the band, LZ7. This position included working on tour throughout Europe, as well as in the home office in Manchester, England. I assisted in the overall branding of the band through photography, videography, styling, merchandise design, and social media planning. I was the Lead Videographer and responsible for capturing all behind the scenes and onstage footage. I also oversaw all merchandise activities including the selection of products, inventory management, in-person and online sales, and cash drawer balancing.

As Merchandise Manager for DanceMakers Inc., my duties included selecting and co-designing products to sell, inventory management, visual display design, sales, customer service, and cash drawer balancing. In between my shifts at the merchandise booth, I was responsible for updating DanceMakers Inc.’s Instagram account to ensure followers were kept up to date on the action throughout the weekend.

Previously, in this position, I worked with Case Managers, Insurance Carriers, Attorneys, Medical Offices, and Injured Workers to facilitate service provision resulting in early claims resolution and cost savings, as well as excellent patient care. Job duties included telephonic triage of requests from case parties and providers, resolution of problems within skill set level, and referral to appropriate case manager for medically involved issues. I was responsible for assuring that reporting to carriers and regulatory agencies was completed accurately and in a timely manner.  I coordinated depositions and hearing for forensic files.  I administered the medical files in compliance with applicable agency and privacy regulations.  I assisted in the design and development of advertising materials for the company, as well as our associated professional organizations. Currently, I work for Access Case Management remotely and on an as needed basis. My remote job duties include transcribing, writing monthly client reports, and assuring that reporting to carriers and regulatory agencies is completed accurately and in a timely manner.