Tori Cox, M.Ed.

-Created strategic outreach campaigns to re-engage students via SMS, phone, email -Managed a database of 500+ enrolled and prospective students, retained enrolled students through relationship building and quality assistance, and analyzed key performance indicators -Created and developed content to educate prospective students, University Partners, and new hires -Developed training plans, analyzed training needs, and assisted in onboarding new hire(s) in conjunction with Learning & Development team -Managed an ongoing pipeline in Salesforce CRM of students from information inquiry until registering for classes

• Taught students in various stages of cognitive, linguistic, social and emotional development. • Incorporated technology into classrooms to maximize student progress and understanding of course material. • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension. • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

• Worked with students individually to address areas of concern, including test grades and missed coursework. • Established positive relationships with students, parents, fellow teachers and school administrators. • Collaborated with teachers to develop cohesive educational plans and improve student support. • Created and implemented developmentally appropriate curriculum, which addressed individual learning styles.