Tori Brown
Human Resources Generalist @ Caterpillar Inc.
About
Highly motivated leader looking to obtain a position where I will leverage my experience in Leadership, Manufacturing and Human Resources that will allow me to drive an immediate positive impact to the facility by building diverse relationships, retain quality teammates, and further develop talented individuals through training and strategic management.
United States
Holly Springs
Human Resources
Career Development, HR Consulting, Employee Engagement, Benefits Administration, Employee Relations, Confidentiality, Recruiting, Onboarding, Relationship Building, New Hire Orientations, Interviewing, Human Resources Information Systems (HRIS), Performance Management, Human Resources (HR), Problem Solving, Teamwork, Leadership, Microsoft Word, Microsoft Office, Customer Service
Experience

Human Resources Generalist
• Present new employee orientation and communication of human resources related material • Liaise with Regional and Corporate Human Resources • Interact with and counsel all levels of management, salaried & hourly employees, to assist and resolve a wide variety of personnel, wage/salary and benefit related issues Interface with Corporate Human Resources, Compensation + Benefit and Payroll personnel to assist in the administration and support of employee issues and problems in some or all of the following areas: •Assist with the performance management process, employee insights survey analysis and communication • Annual Succession Career Planning process. • Performance of duties associated with Governmental regulations and internal investigations. • Administration of payroll, salary administration, time and attendance and Workday related activities. • Track and report on metrics and measurements for human resources functions and provide data to management • EIS & pulse management, HR consulting, performance management, and reorganizations • Support learning initiatives and Talent Management System (TMS) training & consensus facilitation • Unemployment Insurance (UI) claims processing, process documentation and standard worksheets • Track and report on metrics and measurements for human resources functions and provide data to management via Workday

Human Resources Administrator
• Coordination of the employee life cycle: onboarding, off boarding and employment changes ensuring proper approvals and workflow of any changes are followed according to policy • HRIS systems maintenance: applicant tracking, employee files, background checks, e-verify • Process employee transactions, such as payroll changes, personal information updates and organizational management updates • Process background checks and drug screens, review documents for E-Verify and I-9’s in Equifax • Assist with wage audits, case management and processing unemployment claims in ADP CaseBuilder • Collaborate and interact with all levels: candidates, managers, recruiters on status updates, headcount and 30/60/90 retention • Answer incoming phone calls, email inquiries, assist with transfer projects, reorganization and update Excel spreadsheets, typing 50+ wpm • Manage and oversee corporate inbox by answering employee/customer question regarding benefits, and employee relation issues • Resolve customer service inquiries, escalate issues and recommend appropriate solutions • Process employee transactions, such as transfers, payroll changes, personal information updates and organizational management updates in Workday • Identify, recommend and own process improvements for onboarding experience • Report analytics daily, weekly, monthly and ad hoc., while working from home independently • Host and present new hire orientations, administer separation letters and exit packets • Assist with learning and development initiatives and train team members on various work processes • Create templates for standard onboarding and off boarding correspondence

Human Resources Specialist
• Develop and implement staffing strategies, and lead hiring process for hourly positions • Partner with advertising businesses to increase brand awareness and attract new talent • Advertise and post open positions internally and externally through Indeed and ADP • Review resumes, conduct phone interviews, schedule interviews, administer pre-employment testing, and conduct background checks for hourly positions • Create new hire paperwork, conduct orientation, serve as liaison with employment & advertising agencies, and manage hourly requisitions process and procedures • Develop and update position description and job proficiency documents for hourly positions • Update HR systems with employee data, partner with parent company on HRIS enhancement navigation and execution needs. • Create reports to provide data analysis and improve decision making process for new hires and terminations to assist with retention efforts • Utilize HRIS in ADP to accurately and efficiently track attendance of all hourly employees while coordinating with management and supervisors to verify occurrences and documentation • Track, term and input new hires in the HRIS

Section Manager
● Lead 40+ direct reports in Operations/Manufacturing including: Team Leads, Welders & Machinists ● Accountable for achieving PQVC targets of the Mini Hydraulic Excavator Fabrication Department ● Responsible for direct hiring of team members through Targeted Selection Interview Process ● Implement Lean Manufacturing initiatives that contributed to 20% reduction in Variable Labor Cost/Structure ● Promote a Safety-First Culture that has led to achieving zero Recordable Injuries for the area ● Meet production schedules deadlines and plan staff adjustments as needed through strategic planning ● Order parts and move them in through various workstations in SAP ● Evaluates and communicates sensitive information such as team member performance through 1 on 1 counseling and developing additional training plans ● Record inventory and conduct quantitative analysis of materials on the shop floor ● Initiate, communicate and administer coaching/disciplinary action verbally and through hard documentation ● Manage employee investigations and implement conflict resolutions as appropriate ● Communicate upcoming events, training opportunities, gainsharing, compensation, and benefits ● Approve payroll timecards in Kronos, provide growth opportunities for development through delegation, ownership and decision making ● Prepare safety investigations using analytical thinking and Microsoft Office software

Office Assistant
Taylor Adjusting Group, Inc.
● Assembled and coordinated claim files ● Scheduled, organized and route home inspections for insurance adjuster ● Input notes into system, take messages, assemble and organize files

Human Resources Assistant
Athens, Georgia Area
● Lead and facilitated new hire orientations, plant tours and coordinated documents for onboarding teams ● Supported and advised walk-up traffic on leaves of absence, recruitment initiatives, benefits and HR policies ● Reviewed employee time approval in Kronos and verified PeopleSoft identification ● Pre-screened applications, scheduled interviews and meetings with leadership and management ● Organized weekly claim files and new hire orientation training packets ● Managed new hires with computer CLMS training and SAP program ● Updated spreadsheets and PowerPoints using Microsoft excel for terminations and new hires ● Clerical work: answering calls, taking messages, copying, filing and faxing documents
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