Tony Sayegh

· Develop and Implement the strategic plan that expands the company’s customer base and extends the company's global reach. · Lead a high-performing team, exceedingly quarterly and annual sales targets by an average of 20% · Focus on growing new and existing relationships by identifying and selling company products. · Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. · Monitor ongoing market opportunity, client structure, understand and analyze client’s demand and investment objective, liaise with structuring desk to propose idea generation, illustrate trade strategies and ideas to client, follow up progress and holdings closely till execution, and provide after-trade service. · Lead, coach, and develop sales executives with specific business initiatives; create, lead, and advise on sales and product training; and support growth of sales. · Support Business Development Director in the strategic business plan development for new account opportunities for company products. · Conduct team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

• Cultivated and maintained relationships with a portfolio of 50+ clients, resulting in a 15% increase in client retention. • Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes. • Resolved client inquiries and concerns promptly, achieving a 98% client satisfaction rate. • Worked with clients to address and respond to client and partnership management issues. • Collaborated with cross-functional teams to ensure seamless delivery of products and services to clients. • Exceeded annual revenue goals by 150% through improving client relationships and education. • Identified opportunities to cross or up-sell the group products and communicated customer needs to appropriate team. • Fostered customer trust by addressing concerns and needs using targeted problem-solving. • Utilized CRM software to track and document client interactions, leading to improved data analysis and reporting.

• Met customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face, in written or at the telephone. • Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business. • Sold banking products CASA, Credit Cards, Mortgage, Loans to clients. • Resolved customer complaints to maintain high level of satisfaction. • Maintained in-depth understanding of bank operations, products and services. • Managed branch operations, including sales, customer service, finances, and recordkeeping. • Received regional branch recognition award for exceeding sales targets. • Built and deepened long-term relationships with customers. • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

· Managed order cycle to enhance business development and maintain sustainability and customer satisfaction. · Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close. · Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. · Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.