tony monk

Programme manager for all proposition, risk and control related change required to support Barclays Cheque Imaging Programme.

Program Manager at Barclays technology managing change delivery across channel, customer liquidity and billing applications. Currently leading technology team efforts on Digitising the Liquidity Product set integrating Barclays Liquidity solutions with a new digital service provider driving self service/STP agenda and readying an investments marketplace. Other assignments include supporting proposition enhancing Liquidity projects and Barclays Internal Control Enhancement Programme (BICEP). BICEP created to drive a specific set of enhanced controls around service Resilience and Data as an asset to improve quality and reliability.

Manage technology change delivery across Accounting (FCA’s and virtual) and Liquidity applications in support of Structured Reform Programme.

And loving it Leading a dynamite Global team of BA's on all aspects of Requirements throughout the project life cycle from Initiation to Post Implementation as they pertain to the Barclays.Net online delivery channel. Accomplished as my team are they also have responsibility for supervising/quality assuring all strategic big ticket and small enhancement/CR demands into the channel working closely with business leads, technology PM's an other stakeholders. I am a supporting act continuously studying the organisation, methodology and tools to ensure the operating environment is one where BA deliverables are on time and to appropriate quality standards providing good value to the programmes and people we support.

Part of HSBC's Technology Services Europe sector, managing business analysis for payments related global programmes. Functional leadership of an experienced and dynamic BA team co-located in Paris, London, Sheffield, Pune & Vancouver. Myself and the team are currently supporting two large global programmes; SEPA and Global Liquidity Engine - GLE. SEPA has been part of HSBC's product offering for several years now. My team are responsible for all business analysis required to support the migration of SCT and SDD debtor payment processing capability to a new vendor platform. Also to work closely with product teams and vendor to ensure the new platform is developed to support the launch of SDD Creditor service. Also BA support for the deployment of a Global Liquidity Engine across Europe for commercial and large corporate customers. Working with countries to solicit and elaborate requirements and with IT and business to satisfy those through product build, testing and deployment.

Project pipeline and resource management for Business Analysis team within HSBC Payment Services. Demands met for business analysis on various payments related projects including compliance with 2010 SEPA Rulebooks.

Lead BA responsible for providing BA inputs in support of propositions developed to reduce cost and grow income streams for central and eastern europe business entities. Propositions like plus account, credit card, loans and mortgages offered to Personal Financial Services and Commercial Bank customers in the region.

Business Analyst working within the group delivery channels domain. Analysis of business requirements to file and screen or message based delivery channel(s) like new file/message formats, file/message validations, file/message authorisations and reporting and advising.

Worked as a system analyst managing product development and configuration of HSBC's credit card system. Product set included Personal, Corporate, Purchasing and affinity cards. Configuration to manage various features in compliance with Visa and MasterCard scheme rules, launch new products & commercialise existing products.