Tonny Robert Sitompul

Tonny Robert Sitompul

Aftersales And Parts Manager @ PT. Hangcha Indonesia Forklift

About

A Heavy Equipment Industry and Operation with 27 year’s extensive experience, specializing in the Administration and Management of Product Support Operations, Maintenance Strategy , General Repair, Parts and Customer Services Departments, Equipment Management, Rental Operation, The Supervision and Develop of Multi-National Personnel. Appointments have been of a Supervisory Level. I.E.: Service Foreman, Workshop Specialization Supervisor, Workshop Senior Supervisor, Regional Service Operation Senior Supervisor, Rental Senior Specialist with particular emphasis in Safely , Continuous Development to Achieving Budget ,Targets and Exceed Customer Expectation.

Country

Indonesia

City

Jakarta

Industry

Mechanical Or Industrial Engineering

Skill

Budgeting, Customer Service, Equipment Maintenance, Customer Experience Design, People Management, Service Quality, Problem Solving, Customer Experience, Performance Management, Continuous Improvement, Maintenance & Repair, Mining, Maintenance Management, Inspection, Heavy Equipment, Preventive Maintenance, Commissioning, Engineering, Factory, Manpower planning and development

Experience

PT. Hangcha Indonesia Forklift

Aftersales And Parts Manager

PT. Hangcha Indonesia Forklift

LinkedIn
2024-11 - Present · 1 yr 11 mos

Jakarta, Indonesia

Manage and Control After market and part operation to acheive target and Goal.

PT Pusaka Bumi Transportasi

Service Operation Head

PT Pusaka Bumi Transportasi

LinkedIn
2022-9 - 2024-11 · 2 yrs 3 mos

Jakarta, Indonesia

Lead Service Operation Department . control and monitor all service activity at all site. Ensure Warranty process and activity process meet goal and target. control and monitor service financial activity , technician development , comunicated to factory regarding technical issu and product issu. customer relationship comunication. Ensure Safety Health and enviroment implementation at all area . Service Administration control and development.

Djautama Group

Rental and Mining operation

Djautama Group

LinkedIn
2019-7 - 2022-8 · 3 yrs 2 mos

Develop Maintenance system and organization Standard Operation Procedure of Department Manage and Control Financial activity of department. such as Maintenance Cost, Operating Cost, Budgeting and New Project Cost Development Manage Equipment Performance , Strategy , Plan and execution such as . MA, PA, MTTR,. MTBF, Lead and Develop Maintenance Team Implementation of HSE procedure and regulation in Maintenance Department Monitoring and control Rental Operation performance .

PT TOLENTRA INDO TAMA

Founder

PT TOLENTRA INDO TAMA

2017-6 - 2019-7 · 2 yrs 2 mos

BOGOR

PT TOLENTRA INDO TAMA

Director

PT TOLENTRA INDO TAMA

2016-5 - 2017-6 · 1 yr 2 mos

BOGOR

Develop Business Plan and Strategy Manage Execution to acheive Goal Control Financial Activity of service department Manage Service and Repair department operation and procedure Lead and Develop Service and Repair Department

PT Trakindo Utama

Rental Asset Senior Specialist

PT Trakindo Utama

LinkedIn
2014-1 - 2016-5 · 2 yrs 5 mos

HEAD OFFICE, JAKARTA

Control and monitor Rental asset at all location of branches or Project through intensively coordination and communication to Branches Manage and Control all rental Mechine Performance at Lighton Project such as Martabe, Muarateweh, Tokatindung, Wahana and MSJ site. Develop and Analyze Rental Fleet Asset performances such as Financial utilization, time Utiliztion, M&R Cost , Rental Revenue, Customer coverage, Growth and Provitability. Plant and Execute Asset Dispossal strategy to Meet Target and Plant. Insurance and Abuse claim

PT TRAKINDO UTAMA

Senior Supervisor

PT TRAKINDO UTAMA

2013-2 - 2015-2 · 2 yrs 1 mo

Batam, Indonesia

Manage Regional Service Operational, Department business & marketing plans are developed & progressed in Marine , Query, construction and industrial. Manage & review the financial activities & performance of the department , Provide leadership in the development of effective schedules & systems, Lead, develop & guide staff to ensure each contributes effectively to the achievement of the department's plans, budgets & objectives, To ensure the maintenance / enhancement of a safe workplace environment, staff are trained in , To ensure that quality objectives and measures are in place To Ensure the Factory program implemented and executed Lead and develop estimated for repair and maintenance plan and execution strategy

PT Trakindo Utama

Senior Supervisor

PT Trakindo Utama

LinkedIn
2009-9 - 2014-1 · 4 yrs 5 mos

Greater Jakarta Area, Indonesia

Manage Workshop operation Process development and manpower development of machine and engine recondition process to achieved business target and customer expectation Manage and review financial activity and performance department Ensure the safety implementation in department to Ensure quality objective and target in department

PT.TRAKINDO UTAMA

Supervisor

PT.TRAKINDO UTAMA

2002-4 - 2009-8 · 7 yrs 5 mos

JAKARTA -INDONESIA

Manage of workshop Specialization daily operation Engine and Machine component recondition process execution and development Manpower planning and development To Lead and Control workshop equipment and control operational

PT Trakindo Utama

Foreman

PT Trakindo Utama

LinkedIn
1995-4 - 2002-4 · 7 yrs 1 mo

Papua Province, Indonesia

Manage field service operation team Support 797 Project field operation Heavy equipment breakdown repair and problem solving Heavy equipment maintenance planning and excecution

PT Trakindo Utama

senior technician

PT Trakindo Utama

LinkedIn
1992-4 - 1995-4 · 3 yrs 1 mo

East Kalimantan Province, Indonesia

Support Mining Operation Repair and maintenance operation for Dump truck 777,785, and wheel loader, Dozer

Tonny Robert Sitompul's Contact Information

Email

******@***.com

Phone

(**) *** ****

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