Tommy Nguyen

As an Independent Trading Systems Analyst, I develop and refine rule-based trading strategies by translating market behavior into clear entry and exit logic, then validating performance through structured testing and review. I understand real-world execution, including bid and ask movement, spreads, slippage, fills, and timing, and how these factors impact outcomes beyond a strategy’s theoretical edge. I monitor performance metrics such as win rate, profit factor, expected value per trade, trade frequency, and drawdowns, and I iterate parameters to improve consistency and reduce risk. I also manage exposure through disciplined sizing and inventory awareness, ensuring positions remain controlled and aligned with defined trading rules. I use TradingView for analysis and signal validation, and platforms such as Coinbase and Robinhood to support execution and performance tracking, with a focus on building repeatable systems that operate with accountability, structure, and measurable results.

Although the role is considered seasonal, I coach badminton nearly year-round through ongoing classes and training sessions. During the official season, I lead and develop a program of 60+ students, focusing on skill-building, conditioning, match strategy, and team discipline. I’m passionate about supporting the next generation’s health and confidence, and I emphasize a balanced lifestyle through positive recreational activity, strong character, and everyday morals such as respect, accountability, and teamwork.

Managed end-to-end operations for short-term and long-term rental properties, including guest and tenant communication, scheduling, turnovers, maintenance coordination, vendor management, and issue resolution. Handled listings, pricing, availability, screening, leases, and renewals while ensuring compliance with property standards and local rules. Oversaw budgeting, rent collection, and expense tracking, maintained high service quality, and protected asset value through proactive maintenance, inspections, and clear SOPs.

Managed daily operations for a multi-channel e-commerce business, coordinating product listings, inventory, fulfillment, and customer support across Shopify, Amazon, eBay, and Walmart Marketplace. Oversaw end-to-end order processing including pick, pack, ship, tracking, returns, and replacements, using ShipStation and Stamps.com to maintain fast, accurate shipping. Maintained inventory counts, forecasting, and replenishment planning to prevent stockouts and reduce oversupply. Built and enforced SOPs for fulfillment, quality checks, packaging standards, and account compliance. Monitored KPIs such as shipping speed, defect rate, cancellations, and margins, then adjusted workflows to improve performance. Managed product catalog accuracy including titles, descriptions, variations, SKUs, and pricing updates. Coordinated with suppliers and vendors on lead times, purchase orders, shipping issues, and product quality. Handled customer communication and issue resolution while protecting marketplace account health. Produced reports and reconciled orders, payouts, fees, and refunds across platforms.

As Business Operations Manager for my e-commerce business, I oversaw day-to-day operations across product sourcing, pricing, inventory planning, order fulfillment, and customer experience. I managed multi-channel sales on platforms like Shopify, Amazon, eBay, and Walmart Marketplace, ensuring listings were accurate, optimized, and compliant. I built and maintained SOPs for picking, packing, shipping, and returns, using tools such as ShipStation and Stamps.com to improve speed and accuracy while reducing shipping costs. I tracked KPIs including sales, conversion, margin, defect rates, and delivery performance, and I implemented process changes to improve efficiency and reduce errors. I coordinated vendors and logistics partners, handled forecasting and replenishment to prevent stockouts, and resolved operational issues quickly to protect account health and customer satisfaction.

I attended UC Irvine for two years studying chemical engineering before pivoting to pursue entrepreneurship. I followed my passion for business and launched my own e-commerce company under XPRESSURSELFS.