Tom Cowan

Infrastructure Cloud & Cloud Security Platform DevOps Network Infrastructure Architecture & Design EUC/Desktop Service Desk - 1st to 3rd line

Promoted to Senior Business Development Executive. I am responsible for developing new business and bringing new VAR's, VAD's, MSP's & SI customers on board. I also look after 15+ of my own accounts which include Top 100 VAR's. Customers range from 10M to 2B in turnover. I deal with Account Directors up to CEO/MD level. Best Month - 38K GP.

Promoted to BDE, I provided professional services, project resourcing and project management services to VAR's, VAD's, MSP's & SI's across the UK. I would generate my own leads, make 100+ new business cold calls per day and engage solely with the customers to form great partnerships. My core areas of expertise include: • L1, L2 & L3 IT Support • Roll-out, Deployment, Installation and Migration Services • Field & Project Services (IT & EPOS) • Network, Server and Infrastructure Consultancy Services. • Cloud Services - Engineer's, Administrator's, Consultant's (O365/Azure/AWS/Google) • Security Consultancy. • Project Management & Business Analysis • Technical & Solutions Architecture • Full Project Planning & Scheduling

After a year in the resource team, I was promoted and put in the BD team focusing on 100% new business and bringing new clients on board to work with Lucid. This was an intense Trainee BD role and I was making 120-150 new business calls in too business's across the UK. I managed to prove myself in this role and show my true salesmanship within Lucid in a short period of time. I had 15+ Engineers/Consultants working for me on a number of different projects including EPR upgrades, Desktop Rollouts, Windows XP-7 Upgrades, Infrastructure & Network upgrades, O365 Migrations etc. Billed 8-12K GP per month for the business. Generated 10+ new customers for Lucid.

Working as a Resource Specialist, reporting to Account Managers & BDM's: my position involves identifying suitable candidates across the UK for delivery into Lucid’s client base. The role is target-driven, with commission obtainable from the moment you pick up the phone! • Location, evaluation and introduction of suitable candidates for client requirements • Qualification and short listing of candidates through in-depth screening • Increasing candidate base through referrals and executive searching • Generating leads and market information • Headhunting • Networking • Technological understanding • Cutting edge marketplace knowledge