Tomasz Oszczepalski

Head CEE Sales and Marketing @ DEFEND INSURANCE GROUP

About

Experienced Manager with a comprehensive background in the insurance and financial sectors related to the company management. On one side a fair supervisor with ability to listen and the other manager capable to work closely with directors on efficient implementation of goals. Being actively involved in a various projects I've proven ability to implement effective processes and procedures, which made consistent record of revenue growth. The complexity of my knowledge helps me a lot to adopt quickly in new business environment. I have great communication, organisational and analytical skills what makes me valuable part of a Company. I am driven to succeed in everything that I do. Talents, personal strengths based on Gallup survey: 1. Achiever; 2. Significance; 3. Competition; 4. Maximizer; 5. Focus; Personal strengths based on FRIS survey: 1. Player; 2. Individualist;

Country

Poland

City

Warsaw

Industry

Insurance

Skill

Obsługa klienta, Zarządzanie, Microsoft Office, Przywództwo, Sprzedaż, Planowanie strategiczne, Zarządzanie projektem, Marketing, Zarządzanie Marką, Strategie Marketingowe, Negocjacje, Praca w języku angielskim, Projektowanie materiałów marketingowych, Ubezpieczenia, Tworzenie OWU, Underwriting, B2C Marketing, Marketing treści, Przemówienia publiczne, Public Relations

Experience

Head CEE Sales and Marketing

DEFEND INSURANCE GROUP

2016-8 - Present · 10 yrs 2 mos

Warsaw

Building a network and the development of new insurance products. DEFEND INSURANCE Sp. o.o. operates in Poland since 2005 (previously under the name Service Insurance Poland Sp. o.o.). Company operates as an Administrator and Claim Authorization Center to the largest insurers in the world (including Lloyd's), in the field of specialised insurance programs, such as extended warranties, GAP and much more.

General Manager

Serwis Reasekuracyjny Sp. z o.o. (Insurance Broker)

2012-1 - 2016-5 · 4 yrs 5 mos

Warsaw

• Responsible for: Supervision of the company's work • Creation of a new sales network • Supervision of KNF training for dealer networks and multi-agencies • Substantive supervision of the implementation, course and changes in programs (GAP insurance, bancassurance, extended guarantees) • Cooperation with insurance companies from Poland (Allianz, Cardif, Compensa) and England (Lloyd's) • Supervision of compensation payments • Monitoring of the motor insurance market

General Manager

WAGAS S.A.

2004-1 - 2016-5 · 12 yrs 5 mos

Warsaw

About company: WAGAS acts as an independent administrator of insurance programs and at the same time a claim authorization center. Specializes in creating and servicing large-scale insurance programs, e.g. extended warranties and GAP insurance. The leader of the specialist insurance market. Responsible for: • Supervision of the company's work (team of 30 people) • Obtaining and renewing Coverholder status at Lloyd's • Commercial negotiations in Polish and English • Organizing meetings and business trips • Reporting to the management board and business partners • Loss ratio analysis of insurance programs for cooperating insurance companies • Co-creation of the general terms and conditions of GAP insurance, extended warranties, unemployment insurance • Organization and conduct of sales training for employees of partner networks • Preparation and monitoring of sales plans and incentive systems for the sales network • Preparation of the marketing and advertising budget • Development of IT systems supporting sales The largest clients served: Toyota Motor Poland, Honda Polska, Mitsubishi (MMC Car Poland), Subaru Polska, SG Leasing, Volkswagen Group (Volkswagen Serwis Ubezpieczeniowe), General Motors (Opel), Mercedes-Benz Leasing, Or ix Leasing, MAK Ubezpieczenia, CUK, Grupa PGD, Mentor Ubezpieczenia, Pol-Assistance, Gepard dealer network.

Telemarketing / Manager

Mortgage & Re-Mortgage Advisory Service – Call Center

2003-1 - 2003-12 · 1 yr

Warsaw

• Responsible for: Advising clients on matters related to mortgage loans • Preparing and sending commercial correspondence • Developing monthly reports on work efficiency, absences, overtime, etc. • Fulfilling office supplies requirements • Informing new employees about the terms and conditions of work • Working in English language (team of 20)