tomasz burakowski

it contractor

About

Experienced, ITIL certified Information Technology Team Lead with a demonstrated history of working in the information technology and services industry. Passionate about management and leadership. Strong information technology and design professional.

Country

united kingdom

City

aberdeen

Industry

oil & energy

Skill

hotels, hospitality, hotel management, microsoft excel, hospitality industry, customer service, microsoft office, bartending, web design, food, web development, logo design, flash animation, graphic design, hospitality management, photoshop, illustrator, adobe creative suite, front office, management, property management systems, teamwork, cascading style sheets, inkscape, gimp, html, css, php, wordpress, audacity, computer hardware, micros, posters, sketchup, rooms division, revenue analysis, adobe indesign, active directory, microsoft server platforms, it service management, it service delivery, foundation certificate in it service management, cisco systems products, network administration, draytek

Experience

managing director

auvidia limited

2014-10 - Present · 12 yrs

support engineer

alto

it contractor

technipfmc

2018-4 - Present · 8 yrs 6 mos

labourer

chap construction

2011-2 - 2011-4 · 3 mos

steel and concrete construction fitter

skanska

2008-3 - 2009-12 · 1 yr 10 mos

fitting steel and concrete construction,

skilled asphalt worker

skanska

2007-6 - 2008-3 · 10 mos

working with various types of asphalt,

it support engineer

g5 technologies ltd

2015-3 - 2017-2 · 2 yrs

* supporting network users for worldwide offshore company, * user management in Active Directory (Windows Server 2008 R2) * remote assistance using RDP via SCCM (Windows Server 2008 R2), Log Me In Rescue and Team Viewer, * analysing problems and addressing issues,

night manager

skene house hotelsuites and conferencesuites

2013-6 - 2015-3 · 1 yr 10 mos

* − taking care of smooth operation of all three sites (Rosemount, Holburn, Whitehall) during the night, * − checking in and checking out guest, * − dealing with guest needs, * − working with Opera Property Management System, * − running night audits for all three sites, * − coordinating night concierges jobs,

night manager

malmaison

2013-1 - 2013-6 · 6 mos

* night audit and reconciliation of all hotel departments (reception, bar, restaurant, SPA), * liaising with accounts department, * working with Opera Property Management System, * check in and check out procedures, * dealing with guest needs

night porter

malmaison

2011-11 - 2013-6 · 1 yr 8 mos

* answering phones in reception, * carrying out security checks, * tidying up hotel's public areas, * providing room service food, * preparing breakfast buffet,

kitchen porter

malmaison

2011-4 - 2011-11 · 8 mos

general kitchen cleaning jobs, - basic food preparation.

graphic designer and tour manager and office administrator

agencja artystyczna grami

2010-1 - 2010-5 · 5 mos

* keeping good relationship with customers and performers, * maintaining company website: news updates, multimedia banner design, * designing office supplies such as business cards, headed papers, folders etc., * designing tour supplies such as posters, tickets, leaflets and press releases, * negotiation of bands’ contracts for national tours.

it helpdesk team leader

g5 technologies ltd

2016-1 - 2017-2 · 1 yr 2 mos

* ensuring SLA’s are met, * escalation management, * maintaining good relations and communication with Houston based client’s HQ’s * preparing and chairing weekly Team meetings and meetings with clients IT manager, * coordinating communication between Team and Company administration, * maintaining quarterly job reviews for the Team,

Education

wyższa szkoła ekologii i zarządzania w warszawie

construction

2007-1 - 2009-1 · 2 yrs 1 mo

gdańsk university of technology

architecture

2003-1 - 2004-1 · 1 yr 1 mo

university of london international programmes

information systems

2015-1 - 2018-1 · 3 yrs 1 mo

north east scotland college

interactive media

2012-1 - 2014-1 · 2 yrs 1 mo

tourism

2004-1 - 2006-1 · 2 yrs 1 mo

Organization of group tours, - Tour cost calculations,